{"id":22174,"date":"2025-07-11T12:00:00","date_gmt":"2025-07-11T17:00:00","guid":{"rendered":"https:\/\/www.planhub.ca\/blog\/?p=22174"},"modified":"2025-07-10T13:33:58","modified_gmt":"2025-07-10T18:33:58","slug":"pixel-6a-in-canada-mandatory-update-and-support-for-at-risk-batteries","status":"publish","type":"post","link":"https:\/\/www.planhub.ca\/blog\/en\/pixel-6a-in-canada-mandatory-update-and-support-for-at-risk-batteries\/","title":{"rendered":"Pixel 6a in Canada: Mandatory Update and Support for At-Risk Batteries"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"22174\" class=\"elementor elementor-22174 elementor-22158\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4018faf e-flex e-con-boxed e-con e-parent\" data-id=\"4018faf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d913811 elementor-widget elementor-widget-text-editor\" data-id=\"d913811\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"0\" data-end=\"348\"><strong data-start=\"0\" data-end=\"10\">Google<\/strong> has activated an exceptional measure for owners (including Canadians) of <strong data-start=\"84\" data-end=\"96\" data-is-only-node=\"\">Pixel 6a<\/strong> smartphones. A mandatory software update, rolled out on Tuesday, July 8, aims to address an overheating risk affecting certain devices. However, the fix comes with a major drawback: after 400 charging cycles, the battery\u2019s performance will be reduced.<\/p><p data-start=\"350\" data-end=\"385\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"350\" data-end=\"385\" data-is-last-node=\"\">Here\u2019s what users need to know.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff7e806 e-flex e-con-boxed e-con e-parent\" data-id=\"ff7e806\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-468ded1 elementor-widget elementor-widget-heading\" data-id=\"468ded1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Who is affected by the Pixel 6a battery issues?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-143db35 e-flex e-con-boxed e-con e-parent\" data-id=\"143db35\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b781c5 elementor-widget elementor-widget-text-editor\" data-id=\"6b781c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Only devices identified as <em data-start=\"27\" data-end=\"47\">\u201cAffected Devices\u201d<\/em> by Google are impacted. This classification remains unclear: users will need to manually check their eligibility through the official portal (<a class=\"\" href=\"https:\/\/support.google.com\/pixelphone\/answer\/16340779?hl=fr\" target=\"_new\" rel=\"noopener\" data-start=\"190\" data-end=\"255\">g.co\/pixel6a-batteryprogram<\/a>). The <strong data-start=\"262\" data-end=\"276\">Android 16<\/strong> update applies to all Pixel 6a units, but the battery limitations will only affect at-risk models.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1eb7db5 e-flex e-con-boxed e-con e-parent\" data-id=\"1eb7db5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8897cd elementor-widget elementor-widget-heading\" data-id=\"a8897cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How does the fix work?\n\n\n\n\n\n\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d05e8c4 e-flex e-con-boxed e-con e-parent\" data-id=\"d05e8c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bec1f46 elementor-widget elementor-widget-text-editor\" data-id=\"bec1f46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"0\" data-end=\"50\">For eligible devices, the fix works in two stages:<\/p><ul data-start=\"52\" data-end=\"216\"><li data-start=\"52\" data-end=\"115\"><p data-start=\"54\" data-end=\"115\">At <strong data-start=\"57\" data-end=\"80\">375 charging cycles<\/strong>, a notification alerts the user.<\/p><\/li><li data-start=\"116\" data-end=\"216\"><p data-start=\"118\" data-end=\"216\">At the <strong data-start=\"125\" data-end=\"140\">400th cycle<\/strong>, the maximum battery capacity and charging speed are permanently reduced.<\/p><\/li><\/ul><p data-start=\"218\" data-end=\"305\" data-is-last-node=\"\" data-is-only-node=\"\">Google justifies this limitation on safety grounds, citing &#8220;a potential risk to users.&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6fd6bdd e-flex e-con-boxed e-con e-parent\" data-id=\"6fd6bdd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd26cd6 elementor-widget elementor-widget-heading\" data-id=\"bd26cd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Find the best mobile plan with Planhub.ca<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ab0947f e-flex e-con-boxed e-con e-parent\" data-id=\"ab0947f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-489fdfe elementor-widget elementor-widget-html\" data-id=\"489fdfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t <div class=\"widget-plan centered\" style=\"margin: 0 auto; margin-bottom: 15px;\"\n            data-size=\"1\" \n            data-provinceslug=\"ontario\"\n            data-data=\"10000MB\"\n            data-minutes=\"Unlimited\"\n            data-phonemodelid=\"2\"\n            data-sortby=\"best\"\n            data-locale=\"en\"\n        >\n            <script src=\"https:\/\/www.planhub.ca\/widgets\/plan\/widget-plans.js\"><\/script>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d9465e0 e-flex e-con-boxed e-con e-parent\" data-id=\"d9465e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40b6d7f elementor-widget elementor-widget-heading\" data-id=\"40b6d7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Canadian Support Options<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2e8cab e-flex e-con-boxed e-con e-parent\" data-id=\"c2e8cab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1b12c4 elementor-widget elementor-widget-text-editor\" data-id=\"c1b12c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"0\" data-end=\"52\">Starting July 21, 2025, three solutions are offered:<\/p><ol data-start=\"54\" data-end=\"285\"><li data-start=\"54\" data-end=\"137\"><p data-start=\"57\" data-end=\"137\">Free battery replacement at authorized centers (Montreal, Toronto, Vancouver).<\/p><\/li><li data-start=\"138\" data-end=\"210\"><p data-start=\"141\" data-end=\"210\">Financial compensation (amount varies depending on exchange rates).<\/p><\/li><li data-start=\"211\" data-end=\"285\"><p data-start=\"214\" data-end=\"285\">Discount voucher for the purchase of a new Pixel on the Google Store.<\/p><\/li><\/ol><p data-start=\"287\" data-end=\"311\"><em data-start=\"287\" data-end=\"309\">Critical conditions:<\/em><\/p><ul data-start=\"312\" data-end=\"472\" data-is-last-node=\"\" data-is-only-node=\"\"><li data-start=\"312\" data-end=\"414\"><p data-start=\"314\" data-end=\"414\">The device must pass a physical inspection (water damage or cracked screen may lead to exclusion).<\/p><\/li><li data-start=\"415\" data-end=\"472\" data-is-last-node=\"\"><p data-start=\"417\" data-end=\"472\" data-is-last-node=\"\">The standard warranty is not extended after the repair.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a6c94a5 e-flex e-con-boxed e-con e-parent\" data-id=\"a6c94a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6b1541 elementor-widget elementor-widget-heading\" data-id=\"e6b1541\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Deadline to meet: assistance must be claimed before July 21, 2026.\n\n\n\n\n\n\n\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b90d4df e-flex e-con-boxed e-con e-parent\" data-id=\"b90d4df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45474b9 elementor-widget elementor-widget-text-editor\" data-id=\"45474b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Owners have until July 21, 2026, to claim assistance. After this deadline, the program expires. <strong data-start=\"96\" data-end=\"106\">Google<\/strong> emphasizes that this support is in addition to Canadian consumer rights and does not replace them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-910e29c e-flex e-con-boxed e-con e-parent\" data-id=\"910e29c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a29ecc elementor-widget elementor-widget-heading\" data-id=\"8a29ecc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our Recommendations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cbd5a85 e-flex e-con-boxed e-con e-parent\" data-id=\"cbd5a85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1966253 elementor-widget elementor-widget-text-editor\" data-id=\"1966253\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><ul data-start=\"0\" data-end=\"190\"><li data-start=\"0\" data-end=\"55\"><p data-start=\"2\" data-end=\"55\">Check your device\u2019s eligibility online immediately.<\/p><\/li><li data-start=\"56\" data-end=\"115\"><p data-start=\"58\" data-end=\"115\">Back up your data before any visit to a service center.<\/p><\/li><li data-start=\"116\" data-end=\"190\"><p data-start=\"118\" data-end=\"190\">Prefer in-person drop-off: postal shipment is not available in Canada.<\/p><\/li><\/ul><p data-start=\"192\" data-end=\"360\"><em data-start=\"192\" data-end=\"234\">\u201cIt\u2019s a responsible, but late response,\u201d<\/em> comments \u00c9lise Tremblay, tech columnist for <em data-start=\"279\" data-end=\"290\">La Presse<\/em>. <em data-start=\"292\" data-end=\"360\" data-is-only-node=\"\">\u201cUsers will have to balance safety with loss of battery autonomy.\u201d<\/em><\/p><p data-start=\"362\" data-end=\"541\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"362\" data-end=\"390\">Where to get information<\/strong><br data-start=\"390\" data-end=\"393\" \/>List of repair centers and full details:<br data-start=\"433\" data-end=\"436\" data-is-only-node=\"\" \/><a class=\"\" href=\"https:\/\/support.google.com\/pixelphone\/answer\/14257407\" target=\"_new\" rel=\"noopener\" data-start=\"436\" data-end=\"541\" data-is-last-node=\"\">Google Canada Support \u2013 Pixel 6a Battery Program<\/a><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Google has activated an exceptional measure for owners (including Canadians) of Pixel 6a smartphones. A mandatory software update, rolled out on Tuesday, July 8, aims to address an overheating risk affecting certain devices. However, the fix comes with a major drawback: after 400 charging cycles, the battery\u2019s performance will be reduced. Here\u2019s what users need [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":22161,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[823,831,487,101],"tags":[627,495],"class_list":["post-22174","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mobile-articles","category-mobile-phone-articles","category-mobile","category-mobile-phone","tag-google-3","tag-mobile"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pixel 6a in Canada: Mandatory Update and Support for At-Risk Batteries | PlanHub.ca<\/title>\n<meta name=\"description\" content=\"Google has activated an exceptional measure for owners (including Canadians) of Pixel 6a smartphones this month.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.planhub.ca\/blog\/en\/pixel-6a-in-canada-mandatory-update-and-support-for-at-risk-batteries\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pixel 6a in Canada: Mandatory Update and Support for At-Risk Batteries | PlanHub.ca\" \/>\n<meta property=\"og:description\" content=\"Google has activated an exceptional measure for owners (including Canadians) of Pixel 6a smartphones this month.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.planhub.ca\/blog\/en\/pixel-6a-in-canada-mandatory-update-and-support-for-at-risk-batteries\/\" \/>\n<meta property=\"og:site_name\" content=\"PlanHub.ca The Blog - Promotions, Guides, News and more!\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/planhub.ca\" \/>\n<meta property=\"article:author\" 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