{"id":27616,"date":"2026-04-13T16:22:28","date_gmt":"2026-04-13T21:22:28","guid":{"rendered":"https:\/\/www.planhub.ca\/blog\/?p=27616"},"modified":"2026-04-13T16:22:31","modified_gmt":"2026-04-13T21:22:31","slug":"regles-crtc-telecoms-2026-facture","status":"publish","type":"post","link":"https:\/\/www.planhub.ca\/blog\/fr\/regles-crtc-telecoms-2026-facture\/","title":{"rendered":"Fini le \u00ab choc de la facture \u00bb : Le CRTC redonne enfin le pouvoir aux consommateurs"},"content":{"rendered":"\n

L’arme \u00e0 double tranchant des rabais t\u00e9l\u00e9coms<\/h2>\n\n\n\n

Pendant des ann\u00e9es, le \u00ab cr\u00e9dit de 24 mois \u00bb a \u00e9t\u00e9 une arme \u00e0 double tranchant pour les Canadiens. S’il permet d’\u00e9conomiser initialement, son expiration entra\u00eene souvent une hausse brutale et impr\u00e9vue de la facture mensuelle, une situation exasp\u00e9rante mieux connue sous le nom de \u00ab choc de la facture \u00bb. Cela obligeait les consommateurs \u00e0 mettre des rappels dans leur calendrier deux ans d’avance simplement pour ne pas payer trop cher, cr\u00e9ant un sentiment constant de perte de contr\u00f4le sur leurs d\u00e9penses mensuelles.<\/p>\n\n\n\n

Imposer la transparence dans les t\u00e9l\u00e9coms<\/h2>\n\n\n\n

Heureusement, cette \u00e9poque est officiellement r\u00e9volue. Le CRTC a instaur\u00e9 de nouvelles r\u00e8gles pour garantir une transparence totale. Via la Politique r\u00e9glementaire 2026-67, les fournisseurs doivent d\u00e9sormais vous avertir avant l’expiration d’un contrat, d’un rabais ou d’une promotion. De plus, ces avis doivent proposer des solutions concr\u00e8tes en incluant une liste des forfaits actuels et la marche \u00e0 suivre pour changer d’offre, offrant aux consommateurs des options claires au lieu de les forcer \u00e0 accepter un tarif plus \u00e9lev\u00e9.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Protection obligatoire contre les frais excessifs<\/h2>\n\n\n\n

Le r\u00e9gulateur s’attaque \u00e9galement aux frais d’itin\u00e9rance en imposant un avis de blocage obligatoire d\u00e8s que vous atteignez 50 $ de frais de donn\u00e9es \u00e0 l’\u00e9tranger, vous \u00e9vitant ainsi les surprises astronomiques au retour des vacances. C’est une victoire majeure pour votre portefeuille et un pas de g\u00e9ant pour la saine concurrence au pays. Chez PlanHub, nous militons pour cette transparence qui facilite la recherche des meilleures \u00e9conomies, et ces nouvelles r\u00e8gles nous permettent de vous aider \u00e0 trouver la solution optimale avec encore plus de confiance.<\/p>\n\n\n\n

\n

Consultez le communiqu\u00e9 offic<\/a>iel du CRTC<\/a><\/strong><\/p>\n<\/blockquote>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

L’arme \u00e0 double tranchant des rabais t\u00e9l\u00e9coms Pendant des ann\u00e9es, le \u00ab cr\u00e9dit de 24 mois \u00bb a \u00e9t\u00e9 une arme \u00e0 double tranchant pour les Canadiens. S’il permet d’\u00e9conomiser initialement, son expiration entra\u00eene souvent une hausse brutale et impr\u00e9vue de la facture mensuelle, une situation exasp\u00e9rante mieux connue sous le nom de \u00ab choc […]<\/p>\n","protected":false},"author":45,"featured_media":27621,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[838,839,819,840,457,28],"tags":[],"class_list":["post-27616","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-planhub-articles-fr","category-mobile-phone-articles-fr","category-planhub-news-fr","category-mobile-phone-news-fr","category-planhub-fr","category-mobile-phone-fr"],"acf":[],"yoast_head":"\nR\u00e8gles CRTC t\u00e9l\u00e9coms 2026 : Fini les surprises | PlanHub.ca<\/title>\n<meta name=\"description\" content=\"Adieu le choc de la facture ! 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