If you own a Pixel 9 Pro, some quietly released good news may concern you. Google has discreetly expanded its support program to address a frustrating issue affecting certain devices. Some users have reported the appearance of a dead vertical line or uncontrolled screen flickering.
This extended coverage applies to the Pixel 9 Pro, Pixel 9 Pro XL, and Pixel 9 Pro Fold. The foldable model benefits from a more favorable policy, as Google often chooses to replace the device entirely rather than proceed with a repair.
The most notable element is the length of the coverage. It now extends to three years from the original purchase date. This goes well beyond the standard warranty and suggests that Google acknowledges the potentially long-term nature of the defect.
To benefit from the program, users must first verify their eligibility through Google’s support website. The device then needs to be inspected at an authorized repair center, such as Mobile Klinik in Canada. As expected, accidental physical damage, including cracked screens or water exposure, is not covered under this extended support.
Although the decision comes quietly and somewhat late, it remains a necessary step. It addresses a genuine hardware flaw on premium devices and prevents users from paying out of pocket for an issue that is not their fault. In the end, it is also a way for Google to safeguard customer trust and protect its reputation.