The CRTC is wiping the slate clean on the wholesale price increases imposed in 2022 and acknowledging its mistakes. Is this decision too late? This is a real thunderclap that could shake up Canadian Internet service providers. While the CRTC had proceeded to an increase in wholesale rates in 2022, i.e. the price charged by …
Translated from an original PlanHub article In a decision rendered on December 8, the CRTC objected to Telus’ 1.5% tax on its customers who pay for their subscription with a Visa or MasterCard credit card. Since October 17, Telus began charging its customers outside of Quebec 1.5% for payments made by credit card. This tax …
Continue reading “CRTC prevents Telus from taxing credit card payments”
Videotron is one of the most popular carriers in Quebec. Over the years, they have earned a positive reputation for offering some of the best mobile plans in Quebec. In addition, they provide internet and home phone services throughout the province. Of course, its services have always been exclusive to Quebec, and a few regions …
Have you recently received a phone call from an unknown number? Did you curiously pick up, only to hear a spooky robotic voice greet you on the other side? Further, did the voice claim something ridiculous, such as a warrant being out for your arrest? Unfortunately, this kind of phone call has been a reality …
Continue reading “Canada’s Spam Call Problem: Can Telecom Companies Put an End to It?”
With the Federal election approaching on September 20th 2021, millions of Canadians have already cast their vote in the advanced polls. Regardless, the majority of the country will go out and cast their vote on the 20th. With so many citizens still undecided, the 2021 election is gearing up to be a very tight race. …
Continue reading “Electoral Promises on Telecommunications: What Each Major Party has Pledged”
TekSavvy is an independent service provider based in Chatham, Ontario. Since their establishment, they have aimed to provide affordable internet, TV and home phone service (not mobile plan) to Canadian residents and businesses. However, they recently publicly denounced the CRTC, and began a campaign demanding that they lower internet prices across the country. The Canadian …
Why will internet cost more? Unfortunately, it appears that home internet will cost more in Canada starting in August of 2021. However, this does not apply to everyone, so you may have been spared from the recent change in policy. The announcement came from the Canadian Radio-television and Telecommunications Commission (CRTC). Due to the events …
Continue reading “Home internet is going to cost more in Canada”
As of July 14 2021, four mobile companies are expected to offer its users with cheaper wireless service plans, known as low-cost or occasional-use plans. The plans are aimed at customers who only use their phones rarely, and don’t want to spend money on more traditional, all-inclusive mobile plans. The decree comes from the Canadaian …
Continue reading “Low-cost and occasional-use plans introduced in Canada”
As you may already know, on July 16 of this year, CRTC finally launched an investigation into the unethical, aggressive and potentially misleading retail sales practices of some of Canada’s largest Telecos. This comes after CBC’s Go Public pursued a story last and received over 200 reports from employees and over 800 complaints from customers …
