Understanding the Double-Edged Sword of Discounts
For years, the “24-month credit” has been a double-edged sword for Canadians. While it offers initial savings, its expiration often leads to a massive, unexpected spike on monthly bills, a frustrating phenomenon known as “bill shock.” It means consumers have had to set calendar reminders years in advance just to avoid being overcharged, creating a persistent lack of control over their monthly expenses.
Forcing Transparency in the Telecom Sector
Fortunately, those days are coming to an end. The CRTC has officially mandated new rules to ensure total transparency. Under Regulatory Policy 2026-67, service providers must now notify you before a contract, discount, or promotion expires. Furthermore, these notifications must include a list of current available plans and straightforward instructions on how to switch, giving consumers clear options instead of forcing them to accept a higher rate.
Mandatory Protection Against Excessive Fees
The regulator is also tackling international data charges by enforcing a mandatory notification the exact moment you hit $50 in roaming fees, preventing astronomical surprises upon your return. This regulatory shift is a massive win for your wallet and a major step forward for market competition. At PlanHub, we believe transparency is key to finding the best deals, and these new rules allow us to help you find the optimal solution with even more confidence.
Read the official CRTC announcement and consult the full policy 2026-67 directly on their website to learn more.
