This company has no customer service there is noone to speak to when they screw up your plan so far in 2 days i have had 25 emails all saying the same crap (we understand your frustration) but yet nothing has been done and now im told could be 5 more days till they figure out what went wrong this was after i went to the bank to prove payment was made as they requested upon proof it is still going

Chatr doesn't support hotspot. You might get it working but I can't on my iPhone. I called support and they said they don't support it. The coverage is also terrible. I was on Fido before which is also Rogers. I never had the low bar problem and slow internet there like I do here. Literally go with anyone else.

Absolutely no way to speak to a human and the web site is just a big loop that dose nothing. My mother’s phone was stolen and we can’t even get the phone shutdown and locked! Horribly frustrating! Horrible customer service! Buy a phone else where and sav yourself the later frustration.

Without connection charged no one pick up the phone

What can I say the title says it all. As a once apon a time customer who had the misfortune of trying out this company in an attempt to regain control of my services after being targeted by hackers well #1 it ate up data like no other plan the thing had such crap speeds at ridiculous prices I once sat on hold for a hour waiting only to be hung up on. #2 once trying to activate the phone cards the cards instructions became a nightmare of navigating a old system. #3 The numbers that were too select from were crap. #4 expensive as shit #6 when I say that the whole experience was bad it was as if the hackers that had targeted my previous plan had

They shifted from their long standing 365d expiry, no plan required pay as you go model to suddenly requiring everyone to get new sim card without timely communications. Didn't even have a basic, low cost plan that people could get to soften the blow of suddenly needing a plan.As much as that was an incredibly unfriendly move to do to their customer base, that isn't the worst.Now here we are in Ma

Speakout has stolen the balance of my money in my account and it is impossible to get hold of anyone. Over 300 calls (redials) and all you get is a busy signal. Have tried their online contact form and no response so far.DO NOT USE THIS PROVIDER!

I've been calling the support line for a week now, and all I get is "high call vlumes, call back." Not even an option to wait. The reason I'm calling is the the website has been broken over the same period of time. The customer service is non existant. Hanging up on clients is rude. Now I need to go to the trouble of finding another carrier because my phone is out of commission. Thanks for nothing.