| Network (Stability, coverage, speed, dropped calls…) | |
| Bill (Transparency, clarity, aligned with contract…) | |
| Digital experience (Application and/or website are simple, clear, efficient and useful…) |
| Onboarding experience (Phone number port-in, activation, delivery, installation…) | |
| Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…) | |
| of people would recommend this brand |
Oxio offers residential internet plans in the following cities: Montréal , Laval , Sherbrooke , Victoriaville , Thetford Mines
Oxio offers 4 Internet plans in Canada
They offer speeds from 15Mbps to 120Mbps and prices from $30 to $65. They offer the following technologies: cable
| Residential 15Mbps | 15 Mbps Cable Download speed | Unlimited Monthly usage | $0 Upfront payment | $30 Average monthly price over 2 years | $720 For 2 years | Get more details |
| Residential 60Mbps | 60 Mbps Cable Download speed | Unlimited Monthly usage | $0 Upfront payment | $45 Average monthly price over 2 years | $1080 For 2 years | Get more details |
| Residential 15Mbps | 15 Mbps Cable Download speed | Unlimited Monthly usage | $0 Upfront payment | $30 Average monthly price over 2 years | $720 For 2 years | Get more details |
| Residential 30Mbps | 30 Mbps Cable Download speed | Unlimited Monthly usage | $0 Upfront payment | $40 Average monthly price over 2 years | $960 For 2 years | Get more details |
| Residential 120Mbps | 120 Mbps Cable Download speed | Unlimited Monthly usage | $0 Upfront payment | $65 Average monthly price over 2 years | $1560 For 2 years | Get more details |
| Residential 60Mbps | 60 Mbps Cable Download speed | Unlimited Monthly usage | $0 Upfront payment | $45 Average monthly price over 2 years | $1080 For 2 years | Get more details |
As of today, the independent telecommunications provider Oxio serves all of the administrative regions of Quebec. Quebecers can therefore now take advantage of the unlimited Internet, HD television and residential telephone services offered by the local company based in Quebec City. The scope of coverage in each region varies, however, depending on certain factors, you […]
Atana
pointe-claire, quebec
Excellent service
For new customers there is a promo code :RJ8R8FO
we'll both get 25 $ off.
Lou
mascouche, quebec
Clear expectations/good price/best service period
25$ rebate. use code : RPL4Q4H ( second month = - 25$)
Ciao
Jonathan
montréal, quebec
For 25$ off your third bill use this! R9P9QGG (Can be used by multiple people!)
I did a bit of research and they came out the best. There are slightly cheaper services, but nothing with positive reviews like OXIO. So far I'm very happy! Great speed (after testing it came out slightly more than videotron with the same package), great service and got the router and modem in a timely manner.
I did have a slight issue with it being dual band and not working with a smart home device, but I was able to chat with customer service (late in the evening!) to get it figured out. It was a simple solution. Didn't have to wait on hold or wait for business hours.
Definitely happy with the switch, and much cheaper than Videotron. Maybe I could have gotten the same price with videotron if I threatened to cancel, but they always have some 'for 12 months' stipulation for a deal, which I always forget to 'renew' by threatening to cancel again.
AV
québec, quebec
J'ai été agréablement surpris par ce fournisseur. On me l'a recommandé. J'ai besoin d'internet juste pour mon travail bureautique, des recherches, du streaming HD-FHD .. donc, 15Mbps me suffisent largement. J'ai pas été déçu. J'ai demandé le 1/10, le technicien est arrivé le 1/10. Par contre, j'ai compris que c'est scheduled à l'avance donc, faut vraiment réserver un mois à l'avance.
Le réseau est bon (je suis à Sainte-foy, Québec). Par contre, je ne peux pas parler pour les super hauts débits ou d'autres localisations, à vous de checker d'autres reviews.
Voici mon coupon de rabais pour ceux que ça tente : RJI7NHJ (suffit de le coller lors de l'abonnement).
Sarah-Jeanne Labrosse
montreal, quebec
Very simple, stable, cheap. Use this code for a 25$ rebate for your 2nd bill: R5WDS3B
Très simple, stable, écono. Pour 25$ de rabais à ton deuxième mois: R5WDS3B
Christiane
montreal, quebec
enjoy my experience with Oxio so far, affordable, transparent, easy to access online and good costumer service.
offer $25 rebate to any new consumer and to me if you use the following code: R6PZFCM
Tigre
montreal, quebec
Transferred from teksavvy to oxio. faster and cheaper.
Noted you have to communicate with them using text or message, no direct hotline, as far as now no problem for me.
If you want to get 25 $ off, use code RDSMR6O
MG
,
Very satisfied. Speed is always at least that I chose (60 Mbit/s) or more (e.g. 62), very easy to use their site, customer service responds by email the same day and helpful.
Negatives: The technician came ~2 weeks after I requested a new connection, but exactly on the day and time range I was expecting him. The WiFi provides 2 networks: 5G higher speeds, can be unstable, especially if walls etc, Standard: slower speeds, more stable. During a period that they had some technical issues, the 5G WiFi network didn't work, but the standard network still worked even in these occasions (with slower speed).
Use my code R216R97 and we will both get a 25CAD discount during your 3rd month.
okcestcool
montréal, quebec
referral code for 25$ discount on 2nd month :
RB4Z9NJ
NEUMAN
montreal, quebec
i just order this provider on line, till now, my experience is ok, easy to follow the guidelines on line to order.
Hope everything is ok.
I like to give newcomers the referral code to save you 25 $. The code is RMECSZU.
Good luck!
Caro
laval, quebec
Just checked in!! Had good and fast help by sms....Waiting for delivery and installation...
Referal code: RBXWVJX
If you use it, you will be blessed!!!!!
Caro
laval, quebec
Receive good and fast help by sms to fill my request...
Waiting for delivery and installation....
Referal: RBXWVJX
Use this one and you will be blessed!!!!!
Lou
mascouche, quebec
Clear expectations/good price/best service period
25$ rebate. use code : RPL4Q4H ( second month = - 25$)
Ciao
Ariane
sainte-anne-de-beaupré, quebec
Startup compagny that seems to have started too quickly. Altough the service is cheap, they have a lot of excuses for multiple technical issues. There are also several functions that cannot be accessed online because the website is incomplete. I still believe Oxio has a lot of potential, but at the moment, it is not worth the struggle.
Shawn Desctoteaux
montréal, quebec
Smooth sailing as of now. Excellent service and extremely good price. First month free + $25 credit with this code: RLNABGB
Marie
,
**Voici au passage un code de référencement pour obtenir 25 $ sur votre 2e mois : RA2VLHK**
J'ai reçu mes équipements très rapidement et le service client est toujours disponible pour répondre à nos questions.
La seule raison pour laquelle j'enlève une étoile, c'est que parfois il s'écoule un certain laps de temps avant que quelqu'un commence à nous répondre (1h à 1h30).
En revanche à ce prix là, c'est imbattable!
Toninho
montreal, quebec
Pour 25$ de rabais utiliser le code: RPPLGFS
Le service est bon mais prenez vous au moins 3-4 semaines d'avance pour l'installation.
Sebastien
longueuil, quebec
Utilisez le code RCR1RC8 pour 25$ de rabais initial, en plus du premier mois gratuit !
Bon allons-y pour le review. Enfin une compagnie qui comprend qu'on n'a pas besoin de Gazillions de Mbits/sec. Oxio garde des vitesses respectables à très bons prix. J'utilise 15 Mbits/sec et je n'ai aucun problème de streaming et de conférence Zoom pour télétravail.
Le seul hic qu'on peut leur reprocher est la transition et c'est la seule raison pourquoi je ne leur donne pas 5 étoiles. Ils dépendent en effet de Videotron pour la transition ... et mettons que Videotron n'a pas vraiment envi d'aider ses concurents (j'ai été 5 jours sans internet, d'autres parlent de semaines !). DONC, pour être certain de ne pas vous retrouver sans internet, n'annulez pas votre abonnement à votre ancien fournisseur tant que Oxio n'a pas pris le relai. Au gros pire des cas, vous "payerez" aux deux places quelques jours (genre 2$/jours), c'est beaucoup mieux que de ne plus avoir internet, croyez moi !
Hello
lévis, quebec
Poor installation planning. After 3 weeks waiting for installation, they sent the equipment on Friday afternoon for installation on previous Tuesday. As a result, the technician does not find the equipment and does not complete the installation. 3 days later I still have no solution
AcMaiden
mascouche, quebec
The internet still did not work 3 hours after installation but a simple text message to Oxio, and 30 min later, everything was set, no endless waiting on the phone!
I pay $ 45 for 60Mb / s but in fact I have 67Mb / s. I died laughing! Normally we pay more and they don't even provide the promised speed ... long live the competition with the giants!
If you want even more for your money, enter this promo code: R446F2X for $ 25 off!