Fizz

76 reviews

(4.3/5)
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Network (Stability, coverage, speed, dropped calls…)
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
89% of people would recommend this brand

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Network
Stability, coverage, speed, dropped calls…
Bill
Transparency, clarity, aligned with contract…
Digital experience
Application and/or website are simple, clear, efficient and useful…
Onboarding experience
Phone number port-in, activation, delivery, installation…
Customer Service
Helpful, knowledgeable, able to solve a problem, prompt and courteous…
Do you recommend this carrier? *

I confirm that I have fully understood all the questions and have given all the answers above to the best of my knowledge
Fizz https://www.planhub.ca/img/logo/fizz.png 76 4.3

Network Coverage of Fizz

Fizz's internet plans in Canada

Fizz offers 5 Internet plans in Canada
They offer speeds from 10Mbps to 120Mbps and prices from $30 to $60. They offer the following technologies: cable

Unlimited

Cable 10 10 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $30 Average monthly price over 2 years $720 For 2 years Get more details
Cable 15 15 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $35 Average monthly price over 2 years $840 For 2 years Get more details
Cable 30 30 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $44 Average monthly price over 2 years $1056 For 2 years Get more details
Cable 60 60 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $50 Average monthly price over 2 years $1200 For 2 years Get more details
Cable 120 120 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $60 Average monthly price over 2 years $1440 For 2 years Get more details

Cheapest

Cable 10 10 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $30 Average monthly price over 2 years $720 For 2 years Get more details
Cable 15 15 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $35 Average monthly price over 2 years $840 For 2 years Get more details
Cable 30 30 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $44 Average monthly price over 2 years $1056 For 2 years Get more details
Cable 60 60 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $50 Average monthly price over 2 years $1200 For 2 years Get more details
Cable 120 120 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $60 Average monthly price over 2 years $1440 For 2 years Get more details

Fastest

Cable 120 120 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $60 Average monthly price over 2 years $1440 For 2 years Get more details
Cable 60 60 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $50 Average monthly price over 2 years $1200 For 2 years Get more details
Cable 30 30 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $44 Average monthly price over 2 years $1056 For 2 years Get more details
Cable 15 15 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $35 Average monthly price over 2 years $840 For 2 years Get more details
Cable 10 10 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $30 Average monthly price over 2 years $720 For 2 years Get more details

More about Fizz

Fizz
Date of fondation

2018

Network Coverage

Quebec

About

Fizz is a mobile and high speed residential Internet provider. This carrier has been launched by Videotron in 2018 and has the particularity to be 100% digital. Since there is no Fizz store, customer service is only available online. Fizz also offers contract-free customizable plans.

76 reviews

(4.3/5)
2020-07-04

With Fizz since about a month. The installation was amazingly easy, the installer helped a lot with the cable in the apartment, and still it was free of charge. The speed (I used to be with Virgin) has tripled for the same price. By now I find it working well, sometimes the speed would decrease for short periods of time but insignificantly. And even during these moments it's still working well. I am on 120Mbps contract. Highly recommended.

My referral code is IO8LS, use it to save 35CA$ on installation.

2020-06-26

with teksavvy for 13 years. but we were being priced out as years went by... they have no flanking brand...so it was as if we were with Bell, or Rogers telus. We ordered Fizz online, picked the 30 mb for 44, with option to switch onilne by ourseles, to 50 for 60 or 60 for 120 mb. It turned oninstantly with only a fwe modifications needed by us like IP Addresses... from there is rock solid, and we're havppy to have the costs of the equipment carrifed by FIzz... we are ecstatic with the pricing and the perfect install...looking to many years..

2020-05-31

So far this has been surprisingly flawless.
I got the 120mbs and on Speedtest I get 120 or more consistently.
During covid they have contactless delivery.
The installer left the box at my door and told me to follow the instructions in the box while he sits in his van downstairs waiting to verify the signal. He called me when he left the box and said I could call him back if there were any problems.
There weren’t. It went super smooth and we have been having no issues for more than a month now.
Highly recommended.

$35 off June 2020 code: 6YAQR

2020-05-24

Cheapest price, no issues at all after a year of service.

2020-05-11

I was anxious about the process of transferring my current number from Telus to Fizz. I’m happy to report that process was completely effortless. You simply select your previous carrier, enter your phone number, account number at Telus. Then you wait up to 2 hours to receive an email to inspect the new Sim Card. In my case complete process took about 15 minutes. Everything is working great and voicemail was easy to set up.
Please use code: 21KKV. You get 35$ on your second bill and i get 35$ aswell. Cheers :)

2020-05-10

I really cannot complain so far. It was super easy to set up, and the worker was respectful of distance for COVID when setting up.
Feel free to use my referral code "WV4NK" so we can both save 35$.

2020-05-07

So far it has met all my needs and expectations.
Great ISP.

Here is an up to date referral code for MAY 2020 to get $35 OFF:
6YAQR

2020-05-07

Je suis abonné depuis 10 jours, l'installation à été super simple, aucune interruption jusqu'à maintenant et la vitesse est même plus élevé que décrite dans le forfait! ( Je me suis abonné au 120mbps et j'ai du 140mbps stable)
Je suis très satisfait et je n'hésiterais pas à le recommander.
J'ai un code de référence : LJ6CY Si vous l'utilisez lors de l'abonnement nous allons tous deux économiser 25$ sur notre prochaine facture (35$ si utiliser avant le 10 juin)

I subscribed 10 days ago, installation went smoothly, no interruptions so far, the speed is even faster than what I subscribed to! ( I ordered 120mbps and the speed is at a stable 140mbps)
I am very happy and would not hesitate to recommend.
I have a referral code : LJ6CY if you use it to subscribe we both save 25$ on our next bill (35$ if used before June 10th)

2020-05-05

Lack of support, weak router

2020-05-05

Change for Fizz, use my referral code VHZC8 and save 35$!
I work from home for weeks now and I can confirm that Fizz works perfectly. The 30 Mbps is perfect for movie streaming, online game and video conference calls. I can't believe I spent way too much money for years with the yellow competitor, so glad I made the change to this internet provider!

2020-04-30

Easy, transparent, and hassle-free (and cheap).

Although it might not seem like the cheapest monthly internet at first glance, it saves you a lot of money in the long run. I tried to get internet from a cheaper provider first, but with all hidden charges (modem, router, delivery, installation, account creation fee) they gave me a ridiculous amount of more than $200 just for the first month. I decided to try fizz and was not disappointed. There is no calls, no waiting time, no private information over the phone. You create an account on their website (free), sélect the plan you want, select the day and time you want it delivered (I chose the soonest which was 2 days after ordering), and you’re all set. They give you modem for free and there is absolutely no additional charges except OPTIONAL installation for $30, which they inform you about on every step of the process . On the scheduled day technician arrives, checks if you have cable and offers help with setting up one more time. You don’t technically need help, even if you have never had experience with setting up internet, the box comes with clear and easy instructions to do so. It took me less than 5 mins to set up mine. Internet started working right away and I have not had any issues with it since. It’s fast and reliable. There is a lengthy list of troubleshoots and how to fix them on their website in case you run into a problem and don’t want to call them. You can also monitor your usage and devices and run speed tests through their app. If you need internet and need it NOW - definitely go with Fizz.

2020-04-25

35.00$ prime de référence code PQW34

2020-04-21

Livraison rapide, installation facile. Rabais de 25$ avec le code promo A5GRH.
Quick delivery, easy to install. Use promo code A5GRH to get 25$ off.

2020-04-16

So far so good with Fizz! I like that it was all-in and no hidden costs, such as having to buy a router.
You can get 25$ off your bill (and mine!) if you use my referral code: WV4NK
Happy internet shopping!

2020-04-15

We have a basic plan of 15mgb. Really good. Saves us money which is very good. Good network. Pretty easy to install. We are satisfied.

2020-03-15

I work from home in downtown Montreal and have the 120 Mbps plan. Regarding Internet access, it usually reaches the speed tag of 120 Mbps but there sure are fluctuations throughout the day and as far as I can tell there is occasional network packet dropping during work hours, but nothing nasty. I do video conference calls all day long and sometimes (definitely not every day) I have 5-second freezes where I can't hear or see the other participants. Outside of data traffic, I enjoy the ability to arbitrarily change my plan to a lower speed --and lower price-- when I know I will spend an extended period travelling. The changes apply to the following payment cycle, though. I'd prefer that plan changes took effect immediately, but this isn't too bad when you know if you'll be working from home next month.

2020-03-12

It is a pleasure to pay for a very good service compare to the usual operators which are very expensive! No problem to report for 1 year you will be satisfied with the service
Here is my 5ZXJL referral code
You will get $ 25 off your bill :)

2020-03-11

I have been searching to try and reduce y internet bill and Fizz is the solution!
The transition to Fizz is easy. The technician installed the new modem in 5 mins the day after my membership. I am saving many dollars per month, my bill is very clear, without any hidden fees and my internet is unlimited. The connection is stable, the online customer service portal works well and the service leaves nothing to be desired compared to the bigger players.
You can use my Fizz referral code: VHZC8 and save a further $25 on your bill. I used it to help two members of my family and it works perfectly. Try it and ou will see.

2020-03-10

Good price
Here is my referral code which can get you a $25 discount
JYH3E

2020-03-03

I can recommend with my eyes closed Fizz for mobile and internet subscriptions. It is the operator with the best value for money.
Here is my referral code to get $ 25 off your bill: 5ZXJL
My pleasure :)

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