bell gives you a 30 day "buyers remorse" opt out when you get a phone from them on contract. so if you become dissatisfied with you phone or notice it has issues after the fact, you are screwed. when I got my phone, I was busy finishing a renovation at the time, so it was past the 30 days before I could really play with the pone and test it out. I noticed rather quickly that there was issues, More

Since my devices are paid for and I no longer have a contract, my billing is higher than before. I never have the same price every month. He charges me what he wants.

NEVER go with Bell. Their credit limit program is an absolute mess, designed to claw every dollar it can from you. They'll have "app issues" take your payments multiple times, then They'll do nothing about it besides give you credit. I had an unauthorized $200 taken from me and they admitted to it being a mistake and they're doing nothing to help pay for their plain theft.

Can never get a hold of someone who can actually answer my questions. Very poor customer service and very poor communication on their end too. Bell loves to overcharge

If you have any other options, avoid Rogers. Seriously, they're just not worth the headaches. The customer service is an absolute joke, they will overbill you regularly, they will try to lie to you about contracts (seriously - do your homework and read everything), and they will waste a tremendous amount of your time whenever you need to get something done.

The worse customer service ever. I would give zero if I couldThe worse experience I have ever had. People be AWARE, Additional fee will be added to your monthly bill each month: Not recommended at all.

Their management staff is horrible at dealing with clients and yes they will double charge and refuse to refund.Rogers internet in our area is UNSTABLE. People in our neighbourhood have outages once or more per week.

bills have always exceeded contact amounts.Largest bill was $1500+ for roaming charges.Average over the last 6 months have exceed contracted amount by more than $300.Unfortunately, Canadians don't have many providers to choose from. One day this will change. Therefore, its best to remain in the honeymoon phase and shift providers at renewal every 2 years.