Bell Internet

617 reviews

(3.1/5)
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Network (Stability, coverage, speed, dropped calls…)
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
45% of people would recommend this brand

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Network
Stability, coverage, speed, dropped calls…
Bill
Transparency, clarity, aligned with contract…
Digital experience
Application and/or website are simple, clear, efficient and useful…
Onboarding experience
Phone number port-in, activation, delivery, installation…
Customer Service
Helpful, knowledgeable, able to solve a problem, prompt and courteous…
Do you recommend this carrier? *

I confirm that I have fully understood all the questions and have given all the answers above to the best of my knowledge

Network Coverage of Bell Internet

Bell Internet offers residential internet plans in the following cities: Ottawa , North York , Scarborough , Gatineau , Saguenay

Find the best & cheapest Bell home internet plans in Canada

Bell Internet offers 15 Internet plans in Canada
They offer speeds from 15Mbps to 1500Mbps and prices from $52.44 to $132.44. They offer the following technologies: dsl-fttn, ftth

Unlimited

Fibe 50 50 Mbps DSL/FTTN Download speed Unlimited Monthly usage $59.95 Upfront payment $87.45 Average monthly price over 2 years $2098.75 For 2 years Link not supplied by Bell Internet
Fibe 25 25 Mbps DSL/FTTN Download speed Unlimited Monthly usage $59.95 Upfront payment $102.45 Average monthly price over 2 years $2458.75 For 2 years Link not supplied by Bell Internet

Cheapest

Fibe 15 15 Mbps DSL/FTTN Download speed 100 GB Monthly usage $59.95 Upfront payment $52.45 Average monthly price over 2 years $1258.75 For 2 years Link not supplied by Bell Internet
Fibe 10 15 Mbps DSL/FTTN Download speed 100 GB Monthly usage $59.95 Upfront payment $57.45 Average monthly price over 2 years $1378.75 For 2 years Link not supplied by Bell Internet

Fastest

Gigabit Fibe 1.5 1500 Mbps FTTH Download speed Unlimited Monthly usage $59.95 Upfront payment $92.45 Average monthly price over 2 years $2218.75 For 2 years Link not supplied by Bell Internet
Gigabit Fibe 1.5 1500 Mbps FTTH Download speed Unlimited Monthly usage $59.95 Upfront payment $132.45 Average monthly price over 2 years $3178.75 For 2 years Link not supplied by Bell Internet

More about Bell Internet

bell
Date of fondation

1880

Network Coverage

Canada

Customer service
1 (866) 301-1942
Technical support
1 (866) 301-1942
Sales
1 (800) 667-0123

About

Originally Sympatico, Bell Internet is a residential & commercial internet service provider division of Bell Canada Enterprise Inc. (BCE Inc.). It is the largest internet service provider in Canada with over 3 millions subscribers in 2015. It includes telecommunication services such as high speed internet operating on optical fiber, Digital Subscriber Line (DSL), cable, and FTTN technology as well as VoIP home phone service.

Internet
  • Digital Subscriber Line (DSL)
  • Cable
  • Fibre FTTN
Telephone
  • VoIP home phone Service
  • Internet
TV
  • 4K Whole Home PVR
  • Choice of 15 à la carte channels
  • satellite TV
  • Home Hub modem 2000
  • SpeedStream 6520 modem

617 reviews

(3.1/5)
Bell Internet https://www.planhub.ca/img/logo/internet/bell.png 617 3.1
Bell Internet
1
2021-04-05

Constant issues with connection. Multiple times in a day I'll need to reboot the Fibe modem and tv receiver. Customer service is horrible and you will need to slot in one to two hours just to put in a complaint or work on a problem. It's not worth the $100+ per month for internet service. Check their prices; $99 for all internet packages except the top tier service. That's just wrong and fishy

PlanHub
Bell Internet
1
2021-03-15

Awful services. They do not abide by the contract terms and conditions, the invoices are yoyos always towards the north, the understandings by phone are not abided by, be particularly carefull with this company if you are an elderly, CBC has reported on complaints by customers.

PlanHub
Bell Internet
1
2021-03-04

Bell tried to compete with FibreStream in my condo offering 1GB Fibre Internet for $49.95, Speed comes out at under 200mb/s DownloadL and Upload. Even with the technician there - I showed the slow speedtests and they blamed my 2021 brand new mac pro laptop cannot take the speed Bell is offering. Cancelled it and never getting Bell. Useless services and techs.

PlanHub
Bell Internet
1
2021-02-21

Very expensive and unreliable

PlanHub
Bell Internet
4
2021-02-11

Very slow internet , no phone when we loose power.

PlanHub
Bell Internet
3
2020-12-26

cost is high for speed recieved

PlanHub
Bell Internet
3
2020-12-21

Initially the price plan was supposed to last 2 years however the prices got jacked up within 4-5 months from 96$ to 111$ to then in a few months to 145$ and then an absolute ridiculous amount of $156 per month. Of course when I called they proposed to tweak my plan , leaving me on 1GB fibe but taking off 5 TV channels thereby reducing my TV plan and bringing my monthly down to 141$. NO one needs the 1gb and their 1 gb ends up costing cheaper than their current smaller internet plans so you end up being a prisoner because it works out to cheaper and yet still too expensive

PlanHub
Bell Internet
4
2020-12-07

I am now paying $ 515 ,24 for 2 months It is now more money than Rogers

PlanHub
Bell Internet
3
2020-11-30

Bell is a good carrier but it is expensive. You always have to renegotiate the price or else the cost is way too much. I have kept with them because of their TV package/phone/net bundle but if it was just internet I'd go with another provider.

PlanHub
Bell Internet
3
2020-11-12

Bell Mobility is all smoke and mirrors. No straight answers from these guys. Bell Fibre Op Wi-Fi coverage does not cover the whole house, heaven forbid I go on the patio or front deck. House isn't that big. Terrible service! Nice to you on the phone. One service call is never required. They always have to come back with, alternatively, a fix for a price. Would be nice if it worked on the initial hook up.. Reason ?Not enough competition!! Frustration!!!

PlanHub
Bell Internet
2
2020-11-02

Slow internet even though we pay for high speed. Lousy customer service

PlanHub
Bell Internet
3
2020-11-01

C'est bell. Vous savez que le reseau sera performant . mais au niveau de la facturation vous aurez des hausses de prix 1 a 3 fois chaque année. Bell ne respecte pas ses engagements envers ses clients . et au niveau du service et bien bonne chance ca depend si vous etes transféré en Tunisie ou je sais pas trop ou dans le monde !? Desfois Nordia m'ont appelé au nom de Bell pour faire des promesses de prix . mais bell s'en fou de ca et m'ont demande la preuve ecrite . NON RESPECT DES PROMESSES au téléphone. Il y a mieux que bell pour le service aux clients . bon magasinage

PlanHub
Bell Internet
2
2020-10-26

Were in agreence that Bell has to go.

So what provider are you using and are happy with? And what are you paying?

Would be funny to turn our shitty experiences with Bell into a 5 star resource for better telecommunication service.

Load us up with info on the best plan price, customer service and accurate billing.

PlanHub
Bell Internet
3
2020-09-19

internet not always reliable. Cost exhorbitant.

PlanHub
Bell Internet
2
2020-09-07

The internet speed is constantly dropping. It is supposed to be a max of 50Mbps download speed and it is constantly on 10mbps or lower. And magically when Bell support runs the test it is always 40mbps or more so no support on this matter is given.

PlanHub
Bell Internet
3
2020-08-28

Had dsl with other carrier , switched to Bell fibre optic , which ran at 5.5 mps the fibre only gave me 3.5 mps at 5x the price . When I called to complain was told I don't understand how it works a 1 gig service only delivers 3.5 mps and I should be happy .Switched back to old provider dsl now at 5,5 at the increased price of 25/month Not as advertised and really no quicker no value here

PlanHub
Bell Internet
5
2020-08-23

Good reliable service - but refused to give me the new customer package even though I was a loyal longer-term customer

PlanHub
Bell Internet
2
2020-08-17

absolutely garbage, you pay way too much for the most average connection

PlanHub
Bell Internet
3
2020-08-13

I have the 300 mbps and it just doesn't do what its supposed to do... it lags or just stops. Customer service is not good. Never was either! They give you whatever reasons they want when they can't give you service for what you bought. When I joined it was the only company with unlimited download at high speed. I'm switching now that there is competition! :)

PlanHub
Bell Internet
3
2020-07-16

Their services are overpriced for what I am receiving and there is no benefit for being a long time customer.
My goal is to be Bell free by the end of the year and I have already started removing their services.

PlanHub

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