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| Network (Stability, coverage, speed, dropped calls…) | |
| Bill (Transparency, clarity, aligned with contract…) | |
| Digital experience (Application and/or website are simple, clear, efficient and useful…) |
| Onboarding experience (Phone number port-in, activation, delivery, installation…) | |
| Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…) | |
| of people would recommend this brand |
Created in 2010, Chatr is a brand owned by Rogers communication. It is targeting entry-level customers by providing good deals with cheap phones and plans.
This company has no customer service there is noone to speak to when they screw up your plan so far in 2 days i have had 25 emails all saying the same crap (we understand your frustration) but yet nothing has been done and now im told could be 5 more days till they figure out what went wrong this was after i went to the bank to prove payment was made as they requested upon proof it is still going
More1 person found this useful
Chatr doesn't support hotspot. You might get it working but I can't on my iPhone. I called support and they said they don't support it. The coverage is also terrible. I was on Fido before which is also Rogers. I never had the low bar problem and slow internet there like I do here. Literally go with anyone else.
1 person found this useful
Absolutely no way to speak to a human and the web site is just a big loop that dose nothing. My mother’s phone was stolen and we can’t even get the phone shutdown and locked! Horribly frustrating! Horrible customer service! Buy a phone else where and sav yourself the later frustration.
Without connection charged no one pick up the phone
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Created in 2010, Chatr is a brand owned by Rogers communication. It is targeting entry-level customers by providing good deals with cheap phones and plans.
