Worldline

3 reviews

(3/5)
Browse comments
Network (Stability, coverage, speed, dropped calls…)
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
33% of people would recommend this brand

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Network
Stability, coverage, speed, dropped calls…
Bill
Transparency, clarity, aligned with contract…
Digital experience
Application and/or website are simple, clear, efficient and useful…
Onboarding experience
Phone number port-in, activation, delivery, installation…
Customer Service
Helpful, knowledgeable, able to solve a problem, prompt and courteous…
Do you recommend this carrier? *

I confirm that I have fully understood all the questions and have given all the answers above to the best of my knowledge

Network Coverage of Worldline

Worldline offers residential internet plans in the following cities: Québec , Scarborough , Etobicoke , Trois-Rivières , Kitchener

Find the best & cheapest Worldline home internet plans in Canada

Worldline offers 7 Internet plans in Canada
They offer speeds from 15Mbps to 250Mbps and prices from $68.02 to $108.02. They offer the following technologies: dsl-fttn, cable

Unlimited

DSL 15/1 15 Mbps DSL/FTTN Download speed Unlimited Monthly usage $74.95 Upfront payment $68.02 Average monthly price over 2 years $1632.55 For 2 years Link not supplied by Worldline
DSL 25/10 25 Mbps DSL/FTTN Download speed Unlimited Monthly usage $74.95 Upfront payment $73.02 Average monthly price over 2 years $1752.55 For 2 years Link not supplied by Worldline

Cheapest

DSL 15/1 15 Mbps DSL/FTTN Download speed Unlimited Monthly usage $74.95 Upfront payment $68.02 Average monthly price over 2 years $1632.55 For 2 years Link not supplied by Worldline
DSL 25/10 25 Mbps DSL/FTTN Download speed Unlimited Monthly usage $74.95 Upfront payment $73.02 Average monthly price over 2 years $1752.55 For 2 years Link not supplied by Worldline

Fastest

Cable 250/20 250 Mbps Cable Download speed Unlimited Monthly usage $74.95 Upfront payment $108.02 Average monthly price over 2 years $2592.55 For 2 years Link not supplied by Worldline
Cable 150/15 150 Mbps Cable Download speed Unlimited Monthly usage $74.95 Upfront payment $88.02 Average monthly price over 2 years $2112.55 For 2 years Link not supplied by Worldline

More about Worldline

Worldline
Network Coverage

Quebec and Ontario

About

Worldline is a company that is committed to preventing customers from being overcharged for their residential long distance telephone and Internet services. At home, there is no overage fee because they believe the data caps are unfair. Unlike the big phone companies that require complicated, long-term contracts, Worldline's customers do not have to stay but they choose to do.

Internet

Choose from several high-speed Internet packages to meet your needs. Worldline offers DSL and cable Internet services.

  • Free activation
  • Free installation
  • Free modem rental
  • No delivery charges
  • No dry loop fees
Telephone

The Worldline Digital Home Phone Service lets you keep your current number or change your number. Find the plan that's right for you.

  • Basic - $ 9.95
  • Canada - $ 14.95
  • Canada + USA - $ 19.95
  • Call the world - $ 24.95
Worldline https://www.planhub.ca/img/logo/internet/worldline.png 3 3
Worldline
1
2021-01-27

The service was below average but then again you get what you pay for! Customer service is absolutely terrible. When we did have an issue, the tech support didn't help. I ended having to figure it out myself. Beware of when you cancel your service. Their policy is even worse. Supposedly, instead of sending a box/shipping label, they send you an email. Then they do not follow up. If they do not get their equipment, they automatically send to collections and charge you for well above market value for the box. Fast forward about six months to when I receive a call from collections. After speaking with collections to resolve this issue, nothing can be done. Worldline won't accept the equipment back and the collections just tell you it wants money. Worldline claims to have sent instructions on returning the equipment, which I NEVER got....even after I called and asked for them a second time. The collection agency had no problem calling me. Maybe Worldline should have tried calling as well when their equipment wasn't returned?!? All of this during a major world pandemic! Overall, just a very bad experience from start to finish. Spend the extra couple bucks and go with a company that has their crap together and will treat their paying customer's better! Oh and better services!

PlanHub
Worldline
5
2021-01-19

My service is one wire-mile over copper pair; not short. Getting close to 50 Mbps/down regularly. Initially the VoIP was glitchy; Worldline tweaked the line settings and sent me an external Analog Telephone Adapter to use in lieu of the ATA internal to their modem/router. Excellent 'repair' service.

PlanHub
Worldline
3
2020-08-11

Worldline can only offer 15mbp for my area, higher speeds not available.

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