EBOX Internet Reviews

It's off to a bad start... I took out an eBox subscription this morning and I just received the contract by email. They wrote the contract for another person who has the same name as me, but who lives in a completely different city! (?!?)

Taking many weeks to set up, they keep sending techs who say something about the fibre line not being set up properly, sending someone to se

The problem with Ebox is that when you need support, the people who answer you lack knowledge or training. Otherwise, if you know how to manage very well on your own, it's a very good choice. Otherwise, it's unfortunately a pain

I used EBOX for 1.5 months, all super.

All of a sudden and without any official communication, EBOX/B2B2C stopped taking my pre-authorized payments and cut my service. Customer service was useless — instead of resolving the issue, they denied I ever had pre-a

At first, good service, no surprises, prices. Really satisfied. A year later, the company is unable to resolve the problem and is asking me to remove devices. Yet it's been months since I added anything new and everything breaks down several times a day. So I leave and the refund is still not paid. It's been more than 7 weeks of waiting. Yet I'm told that the check is incessant. Really disappointed because it started so well.

I pay for 500 mbps UL and DL. the title says everythingI never reach 300 mbps DLi never reach 100 mbps UL I wish to include pics to prove it

Inutile de parler de vos préférences d’installation : elles ne sont pas respectées, il n'en tiennent aucunement compte et ne reconnaissent pas leurs manquements en harcelant le client par des courriels qui maintiennent une date d'installation qui n,est pas disponible.

Internet works but I am still waiting for the signup promo to be added to my account over 30 days later. I have already paid 2 months on nor

Je ne sais même pas par où commencer… Inutile de parler de vos préférences d’installation : elles ne sont pas respectées. Il a fallu trois semaines pour obtenir un rendez-vous en soirée, et au final, on m’appelle le matin même pour me dire que le rendez-vous est fixé à 8h30. J’ai quand même accepté.Le technicien de Bell installe la ligne, mais ne branche même pas le routeur EBOX. Et s’il y a un pr