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EBOX Internet Reviews

Before jumping the gun and signing up, feel free to read some EBOX internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our EBOX reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these EBOX internet plan reviews.

Client's Ranking
3.6
Network
3.7
Onboarding experience
3.7
Bill
3.9
Customer Service
3.4
Digital experience
3.7

EBOX internet plans reviews

Are you hesitant to change internet plans? Check out the EBOX internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Reviews of EBOX

The Protégez-vous recommendation and the thousands of positive comments all align with the fact that customers greatly appreciate EBOX’s services. Check out the reviews for yourself!

Last 365 days average

111 reviews

3.6

All time average

453 reviews

3.7

EBOX https://www.planhub.ca/img/logo/internet/ebox.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 453 3.7
EBOX
3
2024-01-09
Wrong contract

It's off to a bad start... I took out an eBox subscription this morning and I just received the contract by email. They wrote the contract for another person who has the same name as me, but who lives in a completely different city! (?!?)

PlanHub

1 person found this useful

EBOX
5
2023-04-01
Best internet 100%fibre

500gbit/s 100%fibre for 59$
For $25 off ... here is a referral code: CCJ21

PlanHub

CCJ21 's
EBOX referral code

CCJ21

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1 person found this useful

EBOX
1
2025-06-11
It's a shame

Customer service and technical support, they pass the buck, they don't want to help us and they didn't connect my internet! No installation, no services and I paid $50. The impression: it's as if they don't care about us customers, it's a shame. I was surprised. With other companies I've never had this kind of problem. Hoping that will change.

PlanHub
EBOX
4
2025-05-31
Surprising

Very satisfied for 1 month that I have the 500 mbps internet service for 2/3 of the price. I doubted a little before changing but it is the same fiber network as my old distributor and without understanding why the signal is much more stable, it disconnects more without reason and even the router covers a larger More

PlanHub

Dom's
EBOX referral code

MD1243

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EBOX
1
2025-05-18
Terrible! Do not go with them.

Let me be direct—this was the worst experience I’ve ever had with an internet provider. I’ve moved 8 times and changed internet More

EBOX Response

Hi Jenny, We are very sorry that our services did not meet your expectations. Please do not hesitate to contact us should you have any More

PlanHub
EBOX
1
2025-05-05
Ebox has become a company of crooks and thieves

I subscribed to Ebox 10 years ago or so. During last years I am observing total degradation of service. More

EBOX Response

Hello, We are very sorry that our services did not meet your expectations. Please do not hesitate to contact us should you have any More

PlanHub
EBOX
1
2025-04-25
Biggest Mistake in the world

God I only went with them because I wanted Distributel but it was not available in my area. Paid for More

EBOX Response

Hello, We're sorry about this situation. A supervisor would like to contact you privately. Could you please contact us at this email More

PlanHub
EBOX
4
2025-04-15
Good internet at good price

Decent internet! We’re happy with no complaints. Owned by Bell. Referral code = VO57 More

EBOX Response

Hello PJ,
Thank you very much for your positive review! I am glad to know that you are satisfied with your services. :-)
Have a great day!

PlanHub

Pj 's
EBOX referral code

VO57

Copy
EBOX
3
2025-04-14
Ebox has become a company of crooks and thieves

I subscribed to Ebox 10 years ago or so. During last years I am observing total degradation of service. More

EBOX Response

Hello, We are very sorry that our services did not live up to your expectations. As far as rates are concerned, we are always available to More

PlanHub
EBOX
2
2025-04-07
it's been all crooked from the beginning

When I subscribed, which I booked 40 days in advance, I asked to be connected either in the evenings or on weekends, and they sent me a confirmation 5 days before that it would be in the morning. So why ask what our availability is? I asked that the equipment be sent to my More

PlanHub

Jocelyn L's
EBOX referral code

dfad

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