Sunwire Internet: Low Prices All Around

decent price great customer service

Great experience thus far with minor blips along the way.

Used Sunwire for over a year and the service was great until I had an issue with my ip address and was misinformed multiple times being told it was a dynamic ip and not static. I had just began a new job online and depended on the internet to work. Instead of working with me with payment dates during their miscommunications which if it had been clear would have allowed me to get online to ask for payment. Instead my service was cancelled. For a $200 bill that has been paid off and 2 weeks of pure miscommunication they are asking for another installation fee and month paid upfront. So $400 roughly for to have my service reinstated. The miscommunication has cost me my job as well. I asked to be called back multiple times and no one ever had. I paid off the ammount owing but then was asked to pay 200$ afterwards to be able to get back to work. Very very very bad communication. This was a horrid experience.