No loyalty support being a loyal customer for more than yeats no support on pricing or customer care just try to convince customer on their own terms.

Completely lousy customer service! People don't understand anything, we have to keep repeating the same information, they're arrogant. They give us advice without really knowing what they're talking about. They don't listen to the customer. It's horrible! RUN AWAY FROM BELL

After opting for another residential internet package from Bell in order to reduce my bill, I lived almost 10 days without an internet connection. Their customer service is far from reality. No mastery of their tasks, just promises without concrete results. After the connection is reestablished, it lasted just a week. With all that, they scheduled a technician in 4 days. The service is really bad.

Everything is fine, I have never had a problem with customer service and I always make all my changes online.

Absolutely disgusting service - DO NOT USE. My Dad passed away unexpectedly while out of the country, it took us weeks to get him home and figure out who his mobile provider was. We rang Eastlink and went back and forth for over a month, several calls over 30 minutes long regarding his final bill to be told that we were being penalized with an More

The 5 of us have been very happy so far. We have BYOP plans and they never increase prices. During Black Friday sales we were able to get better deals through their retention- legacy plans, in their mall kiosk in person which was quite easy. We all saved $15 to $20 a month and got more data. The only problem is when travelling overseas they are expensive with extra $16/day + taxes.

everytime unable to use the wifi. I use my phone data even at home but I am paying bills and no solution. I tried bell, eastlink and others and all of them are not working properly. I am tired of complaining. I by myself I want stopped using all wifi but we have children they need it for different purposes. all internet companies want collect their money but they don't want to fix the problem. Shame.

Eastlink mobile is ok if you just want it for local. After buying a US plan, it did not work in the US. I was told the problem was my phone …..it worked with another carrier. After canceling with eastlink, I still got a bill from them….I’ve been on hold for over an hour trying to sort this out….that is very poor customer service!