I have been with Chatr since their beginning. With great service, connectivity and reliability, I have no reasons to leave.Thanks, Chatr.

Karim (Bayshore Mall) was very helpful and quick to activate my parent's sim card who are on holidays. Very friendly and highly recommended.

I've a plan with 50GB data which seems great. However, can only use 1 or 2 GB per month as data speeds are very slow to almost no data in areas like downtown Ottawa with a radius of about 5 km. Issue has been for about 1 year and doesn't seem to improve.Also, lately in last 3 weeks, placing calls in Ottawa downtown area takes a long time to get a ring tone. I need to hangup and redial sometimes to More

I have been really well served with customer service with chatr

1. My replacement order sent to wrong address2. Wrong replacement phone sent. I was never told that iPhone 14 Plus sent in place of iPhone 14.3. $0 monthly phone bill changed to $26 monthly bill because wrong replacement sent. Later, a different Customer rep said, I made a mistake while placing the online order on June 10th, in reality it was customer rep’s mistake who sent the wrong replacement More

I took a package on their website where it says Package Discount -$5.00/month. From my first bill this discount was gone. I called, spent 50 minutes with them, sent messages by email and on their website, they ignore me. Even if their website still offers this discount, they act as if it doesn't exist. Their after-sales service is really deficient; it depends on who you get.

The device they sold me is defective and their service plans are overpriced and trashy.Customer service is non-existent.They are one of the lowest rated companies and i now understand why.FIDO is horrible.FIDO sucks! Stay far away from this company who treats their customers like absolute shit.

I am writing to express my frustration and disappointment regarding the ongoing delay in receiving my refund cheque.It has now been over six months since I was charged in error, and despite multiple follow-ups and reassurances from your team, I have yet to receive my refund. I was previously told it would take 3–4 business weeks, but nothing has arrived. Upon calling again, I was informed that a More