Fido Mobile Reviews

Since a few weeks I am no longer able to make or receive calls if I am in the house. When it works the cut line... IMPOSSIBLE to talk to a human at FIDO, only their robot!!! I had to pretend to be a new client to finally talk to someone. NO results, they don't know why. Terrible service, I change supplier....

FIDO STOLE MORE THAN $4000 FROM ME. July End 2022- I called Fido to sign up for an Apple 13 pro max. Over the phone, we had an agreed amount of $115 per month. The very next day i got an email confirmation saying that a 24 month contract of $170+ per month has been created. I called them very same day mentioning this wasnt the agreed amount and would like to cancel the contract. They agreed to More

Fido is the most EVIL and THEIVING phone company out there. When they set me up with my account, they sent me a phone that barely works. On top of that I specifically instructed them to setup automatic payments, which they did not. Then when my payments weren't being taken (for three months) they charged me an $80 late fee. When i asked the person at the fido store about this, they said i had to c More

Fido doesn't care about it's existing customer, I am with Fido for ~3 years, but when I called to upgrade my data plan from 2 GB to what they are offering to new customer , they simply refused it , and when I asked to leave the Fido as getting better deal with other provider they didn't care .

Roaming options are nonexistent. Travelling to the US has only one option. Pay $12.00 per day or do without. This can make for a very expensive month. They should offer at least one longer term option. Very disappointing. In addition, the rebate for the outage in July was very disappointing. 5 days on the base rate of a phone plan equals peanuts to the individual consumer. It just add insult to More

Easy, the big 3 all have a secondary company. Same network, same services, same everything. Then the small others more localized. 3G only. Personally Fido, Virgin or Koodo are the cheapest for top coverage in Canada and roaming, if you have a large business, for tax breaks, pay more for same coverage, same antenna, same compagnie, less gb/month, Rogers, Bell, Telus… same, same, same…. You must c More

I've bought 2 phones from Fido, both faulty. First was an a53, then an S22. They took the first one back, second one they did nothing. I was out of town and missed the 30 day so called customer satisfaction by 5 days I believe. S22 is less than 5 months old, it'll be going in for the 3rd time for repairs. Apparently, Samsung has a " repair only warranty" they refuse to replace it. I'm in a 2 year More

Good customer service easy to read site

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Great network, very impressed. I personally drive to a lot of areas within Ontario and a family trip to the East coast.
I have never had any billing issues over and above the agreed amount.