Absolutely disgusting service - DO NOT USE. My Dad passed away unexpectedly while out of the country, it took us weeks to get him home and figure out who his mobile provider was. We rang Eastlink and went back and forth for over a month, several calls over 30 minutes long regarding his final bill to be told that we were being penalized with an More

The 5 of us have been very happy so far. We have BYOP plans and they never increase prices. During Black Friday sales we were able to get better deals through their retention- legacy plans, in their mall kiosk in person which was quite easy. We all saved $15 to $20 a month and got more data. The only problem is when travelling overseas they are expensive with extra $16/day + taxes.

everytime unable to use the wifi. I use my phone data even at home but I am paying bills and no solution. I tried bell, eastlink and others and all of them are not working properly. I am tired of complaining. I by myself I want stopped using all wifi but we have children they need it for different purposes. all internet companies want collect their money but they don't want to fix the problem. Shame.

Eastlink mobile is ok if you just want it for local. After buying a US plan, it did not work in the US. I was told the problem was my phone …..it worked with another carrier. After canceling with eastlink, I still got a bill from them….I’ve been on hold for over an hour trying to sort this out….that is very poor customer service!

You people have no idea what customer service is! Horrible service! I will be complaining!

Your Sales rep. Jayden @ Village Green Mall in Vernon, BC was so kind, helpful, very knowledgeable and answered all my needs before even asking.Would highly recommend this Sales rep. to anyone dealing with Freedom Mobile.Thank you for a wonderful experience with your Company!

Just moved to Freedom because they had a great plan for Canada, US and Mexico. More GB than we need, but great value. Really appreciated the personal attention by the kiosk rep in Calgary. Simple, easy to work with and friendly. So far, so good.

In general bad reception, almost never 5G, even around Toronto and esp outside urban centers. Customer service mostly only online (no calls) and irritating use of chatbots with often multiple choice responses only which don’t make sense. Presents itself as a fresh alternative for the big providers, but does nothing to achieve that.