When it comes to customer service, I have yet to find a worst company (along with Rogers).Haven't not yet received my regular monthly billing, I figured I'd check it with the app. "account suspended"Wait! What? Obviously my account is not suspended as I'm still using all my phones and all their features. After a lot of digging (a couple of hours, including reaching out to the venue I purchased the

They send email on when money comes out but they take it out before the date they email u when it says on the date but took out 6 days before it supposed to come out and try to say u have until that date but bill from email states on this date not by this date can't talk to anyone that speaks inglish horrible

New call system. You have to make an appointment to speak to an agent, I

I have been a Fido customer for 10 years. Comparing my current bill, given the $4/month rate increase, I looked at the exclusive offers with more data, which ultimately cost more. A new customer is offered plans for $20 less, for a reasonable amount of data (20GB per month), or $29/month. There is no way

I have been with fonus for several years now, starting at the time when there was just one plan with unlimited data. At first it worked pretty well, then they changed the plan structure. I chose the 5gb high speed then unlimited throttled speed. Ever since this change I have problems every month when the plan renews. The data doesn't get reset properly and remains at 0GB. What's more, I get locked

I have been enjoying reliable service from this provider for a very long timeAll my interaction with this company have been courteous and profeil and Im not sure but maybe I will be able to post this test if youre ok with that say it to me if not its ok Im not sure anyway

I wanted to use this service because of the price and the ability to travel. They advertise that Wi-Fi calling is available with their service, which is false. You absolutely have to use their app, connect directly to a cellular network, and disable Wi-Fi. I'm in Sainte-Agathe-des-Monts, where network connections are unreliab

I had some difficulty with my phone to access internet when not at home to make phone call. I contact fonus online and they thoroughly instructed me step by step to get it back working again. They are very polite and patient with me . Only problem is I had to wait a bit long before I get the next answer. Overall I am happy and continue to have their service .