When it comes to customer service, I have yet to find a worst company (along with Rogers).Haven't not yet received my regular monthly billing, I figured I'd check it with the app. "account suspended"Wait! What? Obviously my account is not suspended as I'm still using all my phones and all their features. After a lot of digging (a couple of hours, including reaching out to the venue I purchased the

They send email on when money comes out but they take it out before the date they email u when it says on the date but took out 6 days before it supposed to come out and try to say u have until that date but bill from email states on this date not by this date can't talk to anyone that speaks inglish horrible

New call system. You have to make an appointment to speak to an agent, I

I have been a Fido customer for 10 years. Comparing my current bill, given the $4/month rate increase, I looked at the exclusive offers with more data, which ultimately cost more. A new customer is offered plans for $20 less, for a reasonable amount of data (20GB per month), or $29/month. There is no way

Terrible customer service. They protect your number and then you have to pay to unlock it. Worst company ever, I got ripped off. Their online access is awful. Don't fall for it. Never again.

Very sub par client service, that’s if you are able to get someone to answer you. Employees are less than knowledgeable and gave me attitude wh

I really appreciated Patrick's work, but he's now in sales and I have a bill to pay, but I don't know how to do it or how to track my data usage abroad. I get a text message asking me to pay, but they don't answer my questions! Quite disappointed :(

Customer service is not very good. They harass you about paying your bill if you pay by Interac. They call about 3-4 days after the billing date and roughly every week. The wait time on the phone is extremely long before you can speak to someone; the first time I waited 55 minutes. If you call, it's always at least 30 minutes.