You can trust them ! They changed my plan without any email of explanation and charged me like 10 $ more than usually Afrer a long time at phone and talking with many différent persons , I managed to take back my old plan and for that , they charged me 11$ more without telling me because I changed my monthly plan! It s really a joke.It seems I ll just go somewhere else

Just like parent Telus, Koodo has changed the rules (and so my bill) just a few months after signing up. This time, they are taking away the discount for autopay (unless I switch from credit card payment to direct withdrawal. Maybe this wouldn't bug you, but it's subtracting something I value (credit card points). Plus, I don't like anybody going directly into my bank account. Telus/Koodo just can't stick to their side of a contract. Don't trust them.

I have same mobile provider for many years... but I saw advertisement about NoName Mobile and decided to buy one month $19 plan of the service included 1GB of data and sim card to give them a try.... I didn't cancel my recent provider. When I went to register to the website to activate my sim card for some reason it took me to the PC mobile and give me $20 price for one month... I got confused, why they asking me $20 when on the website it shows $19... but I could not understand why so and continue to register.... after the sim card has been activated I had some issues to make a phone calls with it, and keep using my current provider's services... When I got a time I desired to finally to make the new sim card to work... I managed to setup everything the phone calls and messages start working, I was trying to go to the Internet and it shows that I am offline... I decided to call to customer service and they said that I don't have a data on the plan.... What???? The guy said that I chose PC mobile when went to register my sim card! Hold on minute, I didn't choose it, it took me to the web page with PC mobile and I had no choice.... honestly, I didn't pay attention, because I thought it the SAME company, and the customer service guy said that is the same company, BUT it two different plans where the PC mobile has $20 plan with no data in it, NoName mobile has $19 plan with 1GB data in it! I sad to him please, change it to NoName mobile then.... he says he can do it but I have to pay $16 additional to switch it.... It is ridiculous! This is total scam,,, I will keep my recent provider., just forget about this scam.... People, be aware about it!!!