Koodo

Koodo Mobile

60 reviews

(3.7/5)
Browse comments
Network (Stability, coverage, speed, dropped calls…)
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
72% of people would recommend this brand

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Network
Stability, coverage, speed, dropped calls…
Bill
Transparency, clarity, aligned with contract…
Digital experience
Application and/or website are simple, clear, efficient and useful…
Onboarding experience
Phone number port-in, activation, delivery, installation…
Customer Service
Helpful, knowledgeable, able to solve a problem, prompt and courteous…
Do you recommend this carrier? *

I confirm that I have fully understood all the questions and have given all the answers above to the best of my knowledge

Compare the best Koodo Mobile mobile plans & promotions in Canada

Available only in : Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon

Plan Retail | 0 minutes | 1 GB

Koodo Koodo
0 min
1 GB
$30 per month
Available only in : Quebec

Plan Retail | 0 minutes | 1 GB

Koodo Koodo
0 min
1 GB
$30 per month
Available only in : Manitoba , Saskatchewan

Plan Retail | 0 minutes | 1 GB

Koodo Koodo
0 min
1 GB
$30 per month
Available only in : Quebec

Plan Retail | Unlimited Canada-Wide calling | 0 MB

Koodo Koodo
Unlimited Calls
0 MB
$30 per month
Available only in : Quebec

Plan Tab Basic | Unlimited Canada-Wide calling | 0 MB

Koodo Koodo
Unlimited Calls
0 MB
$30 per month
Available only in : Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon

Plan Retail | Unlimited Canada-Wide calling | 0 MB

Koodo Koodo
Unlimited Calls
0 MB
$35 per month
Available only in : Manitoba , Saskatchewan

Plan Retail | Unlimited Canada-Wide calling | 0 MB

Koodo Koodo
Unlimited Calls
0 MB
$35 per month
Available only in : Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon

Plan Tab Basic | Unlimited Canada-Wide calling | 0 MB

Koodo Koodo
Unlimited Calls
0 MB
$35 per month
Available only in : Manitoba , Saskatchewan

Plan Tab Basic | Unlimited Canada-Wide calling | 0 MB

Koodo Koodo
Unlimited Calls
0 MB
$35 per month
Available only in : Quebec

Plan Tab Plus | Unlimited Canada-Wide calling | 2 GB

Koodo Koodo
Unlimited Calls
2 GB
$35 per month

General information

About Koodo Mobile

Started by Telus in 2008, Koodo is a subsidiary providing wireless services all around Canada. This brand is targeting mostly young customers.

Network coverage

Koodo

60 reviews

(3.7/5)
Koodo Mobile https://www.planhub.ca/img/logo/koodo.png 60 3.7
Koodo Mobile
3
2020-07-18

they have a great network, never dropped a call... however their customer service leaves a lot to be desired. they will tell you one thing on the phone, do something else on your bill.... when asked to review the conversation, which is sopposed to be recorded, was told "I will not review the phone call there is no point".

PlanHub
Koodo Mobile
5
2020-07-14

My phone is broken and needs replacing. I'm finished with my existing contract and looking for a new one with a tab to replace my phone.

PlanHub
Koodo Mobile
4
2020-07-12

Moved over from PC Mobile after Koodo purchased them. Everything is smooth since then.

PlanHub
Koodo Mobile
5
2020-06-29

It is always there and dependable

PlanHub
Koodo Mobile
5
2020-06-11

I read a news story about this tool and want to see if there's a better plan.

PlanHub
Koodo Mobile
4
2020-05-08

Rates were best I could find anywhere

PlanHub
Koodo Mobile
3
2020-05-01

The plans are affordable because customer service is mostly all self-service. It has been difficult in the past to talk with someone from the provider. The coverage is great in most city/town centres but I can't recommend it for rural areas in central and northern BC.

PlanHub
Koodo Mobile
3
2020-04-29

My main beef is their customer service and their pricing. I've had good experiences with their reps in the past but I just find it SO SO SO annoying not being able to just call them now and it's automated vs talking to a real person.

PlanHub
Koodo Mobile
4
2020-04-23

Pricing is fair and network works pretty well

PlanHub
Koodo Mobile
3
2020-04-20

It's okay, I use the pay-as-you-go plans and they're just too pricey for what I need, looking to go on a prepaid plan and they don't see to have what I want/need.

PlanHub
Koodo Mobile
5
2020-04-19

I follow my Credit Score every month. You have to pay your phone bill before you get the bill or Kodoo ruins your credit score.

PlanHub
Koodo Mobile
4
2020-04-11

Been with them for years now - not loyal, but they work!

PlanHub
Koodo Mobile
5
2020-03-19

Overall, great service and coverage at a reasonable rate and no contract/bring your own phone service.

PlanHub
Koodo Mobile
2
2020-09-10
PlanHub
Koodo Mobile
3
2020-08-19
PlanHub
Koodo Mobile
2
2020-07-14
PlanHub
Koodo Mobile
4
2020-07-10
PlanHub
Koodo Mobile
5
2020-07-10
PlanHub
Koodo Mobile
3
2020-07-07
PlanHub
Koodo Mobile
4
2020-07-06
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