Worst network service ever. No network at home, not network at work.not at allWaiting waiting waitingCalled too many times no solutionToo long for waiting to call tooI can not use internet properly and I have to pay for the plan and in can not do anything because I did contact with themWaste of money

Small business has 485gb of paid and bonus earned high speed data—.l all shared amongst devices. Shaw doesn’t like shared plans so at first upgrade of a device, and without notice, we have lost all the bonus Gb earned over the years and been throttled back in high speed. Costing our business hugely. 5 calls and emails later, over two weeks, this has not been solved. Just keep hearing “yes you have

For several years, I have financed several mobile devices for myself and my family members with Rogers. All my payments have been made rigorously, always on time, thanks to a direct debit system. I have never had a late payment or any incident to report. However, recently, I was surprised to find that I could no longer access financing for a new device through my online account. After multiple attempts to obtain an explanation, I was finally put in touch with one of the agents on July 10, 2025 at 9:58 a.m. The agent told me that a conflict between my account and that of my partner would be the cause of this blockage. However, no clear reason or valid justification was provided to me, he admitted to me that he did not have the means to resolve the problem, even adding that no one else could go further, as he believed it represented the last possible level of processing. I find this response completely unacceptable. As a loyal customer for over 6 years, having always respected my contractual commitments, I do not understand how a simple administrative or systemic problem – for which I am not responsible – can justif

The worse customer service ever. I would give zero if I couldThe worse experience I have ever had. People be AWARE, Additional fee will be added to your monthly bill each month: Not recommended at all.

They shifted from their long standing 365d expiry, no plan required pay as you go model to suddenly requiring everyone to get new sim card without timely communications. Didn't even have a basic, low cost plan that people could get to soften the blow of suddenly needing a plan.As much as that was an incredibly unfriendly move to do to their customer base, that isn't the worst.Now here we are in Ma

Speakout has stolen the balance of my money in my account and it is impossible to get hold of anyone. Over 300 calls (redials) and all you get is a busy signal. Have tried their online contact form and no response so far.DO NOT USE THIS PROVIDER!

I've been calling the support line for a week now, and all I get is "high call vlumes, call back." Not even an option to wait. The reason I'm calling is the the website has been broken over the same period of time. The customer service is non existant. Hanging up on clients is rude. Now I need to go to the trouble of finding another carrier because my phone is out of commission. Thanks for nothing.

Nothing special , 500mb with calling and text for $19 per month