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Cooptel Internet: Huge Family Plans

Cooptel is a Quebec based company that provides internet, television and home phone services to several municipalities within the province. Cooptel internet is available through a number of diverse plans for individuals and families. Further, customers can bundle Cooptel's services together at a discounted price.
Client's Ranking
3.4
Network
3.0
Onboarding experience
4.0
Bill
4.0
Customer Service
3.0
Digital experience
3.0

Cooptel

Why choose Cooptel ?

All Cooptel internet plans can be purchased with limited data usage. Additionally, customers can pay a few dollars extra for unlimited internet usage. As of 2022, there are nine different Cooptel internet packages available.

Cooptel Reviews

With customers across Quebec, Cooptel is responsible for providing hundreds of unique internet experiences. As a result, many users have shared their experience with Cooptel online. Fortunately, the majority of Cooptel reviews are rather positive. Clients appreciate the company's transparency, customer service experience and lightning-fast speeds.

Last 365 days average

2 reviews

3.4

All time average

25 reviews

4

By specification

Network
3.0
Onboarding experience
4.0
Bill
4.0
Customer Service
3.0
Digital experience
3.0
Cooptel https://www.planhub.ca/img/logo/internet/cooptel.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 25 4
Cooptel
2
2024-02-20
Unreliable Cooptel: Zero Communication, Ignored

Cooptel goes down often, it's not stable and they have zero communication to let you know what is going on, even when there is outage, if you call and go English, they ignore you completely, not recommended

PlanHub
Cooptel
4
2023-03-26
Bell network management

This winter, during the coldest day, Les tech de Cooptel could not find the cause of the complete interruption of service. They looked, as soon as a little warming took place, the service was restored. The bandwidth is at the maximum of what is offered to them by Bell. We hope that the CRTC will do better.

PlanHub
Cooptel
2
2022-10-25
No File Follow-Up Mess

No file follow-up between the various customer service stakeholders who are constantly changing. Automated emails that contradict the status of the file and the actions to take to keep my phone number... I had to cancel my subscription just in time so as not to lose the phone number I wanted to keep. Very disappointed!

PlanHub
Cooptel
3
2022-10-19
Installer Quality Matters Price

price, installer may be interested in our problems or in the quality of their installation

PlanHub

How Cooptel Compares to your Actual Internet Connexion?

You want to evaluate the speed of your internet connection and know what would be the ideal internet plan? Click on the Go button below and try our internet speed test! To learn more, visit the page dedicated to our speed test.


All about Cooptel

Located in Valcourt, Cooptel has prioritized customer service as their core value since their inception. As a result, they continue to offer competitive prices, great service and constant promotions.