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Xplore Internet Reviews

Before jumping the gun and signing up, feel free to read some Xplore internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Xplore reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Xplore internet plan reviews.

Client's Ranking
2.1
Network
1.4
Onboarding experience
2.3
Bill
2.5
Customer Service
2.4
Digital experience
2.1

Xplore internet plans reviews

Are you hesitant to change internet plans? Check out the Xplore internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Xplore Reviews: Nationwide Satisfaction

With customers in every province, Xplore has garnered loads of unique reviews. For the most part, Xplore reviews seem mostly positive. Customers are happy to be able to access decent internet from their rural settings. Further, their 24/7 customer service allows clients to get immediate help no matter where they live.

Last 365 days average

13 reviews

2.1

All time average

133 reviews

2.5

Xplore https://www.planhub.ca/img/logo/internet/xplore.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 133 2.5
Xplore
1
2023-02-16
Run Away From This Deal!

Flee! Seriously.... FLEE!! If it's not horrid service is additional fees and then fees on the fees and 'oh, that price was introductory only'.... absolutely rubbish value, absolutely taking advantage and gouging the life out of people who may have no other option. To my good fortune, I now do have alternatives so adios Xplore! ZERO stars!

PlanHub

2 people found this useful

Xplore
1
2023-01-29
"Terrible Internet Company: RIP Off"

This is the worst internet company by a longshot the actual speeds are not even close to the speeds being payed for if as so much as the wind blows it stops working constantly having to call to figure out why its not working this time. Its so crazy how they can push these horrible plans to people that just want reliable internet. its no wonder they change the name of this company every year or two More

PlanHub

1 person found this useful

Xplore
4
2024-02-22
Costly Slowdowns: Outage and Lag

Outage, considerably reduced speed, expensive

PlanHub
Xplore
2
2024-02-07
Senior Plans: Neglected by Xplore

No Low Income Seniors Plans available sine Xplore took over X-PloreNeth Pricing for Too Many Dropped Phone Calls & Very Slow Internet Service

PlanHub
Xplore
1
2024-01-01
Won’t cancel service

CANCEL service, we have called multiple times, emailed multiple times and you won’t cancel.

Horrible experience & client service

Never get internet from this provider.

Swift net is 1000 times better

PlanHub
Xplore
1
2024-01-01
Won’t cancel horrible experience

We have tried calling in multiple times to cancel, multiple emails with no response. Horrible speed with even more horrible customer service. CANCEL our service!!!

-100 out of 10

PlanHub
Xplore
1
2023-12-07
Terrible internet

Initially signed up with Xplore being the only company in my area. They setup an appointment for me to be at my house in the morning but never ended up showing up until 10pm. The installer left my house a mess, never took his shoes off and unplugged my fridge without telling me which turned into a puddle of water all over the room the internet was put in. After all that being said after 10 days of More

PlanHub
Xplore
2
2023-10-26
Evening Service Speeds Plummet

most service on most evenings drops to below 8Mps

PlanHub
Xplore
2
2023-10-02
Horrendously Poor Speed Almost Every Evening

Where do I begin? Installer couldn't align LTE antenna in 2 tries. Finally aligned it myself so that it points directly at the tower. Speed is great during the day (~30 Mb/s) but drops off horribly most nights between 6 and 9 PM (2-4 Mb/s). Checked with tech support and signal is strong so problem is Xplore's back end cannot handle the evening traffic. Xplore bought Swift High Speed which had grea More

PlanHub
Xplore
1
2023-09-14
Loser Company

Damn company of crazy, Mongolian losers who don't deserve to exist. if you ever need a service go anywhere except to this global loser company.

PlanHub