CIK Telecom Internet Reviews

They are rude, their internet is horrible, they made me return all devices when I cancelled (which is fair was in the contract) but they gave me 1 week to do it or i pay for all the devices, but the refund they told me 4 to 8 weeks till I receive.

I've been using CIK Telecom's home internet service for several months now, and I couldn't be happier with the experience. The installation was smooth and hassle-free, and the technician arrived right on time. Since then, the connection has been consistently fast and reliable, with minimal downtime. Streaming, video calls, and online gaming all run seamlessly in my household.One of the standout fe

Likes to threaten clients n not do their jobs at all n throttles ur internet been asking for manager for almost 3 days n keep being refused one hence why imfileibg a ccts n a bbb complaint aginst them for fraud n abuse n threatsif yallwanna kbow more i left a review comment on their fb page CanNet is aacam nfraid n will abuse u i dont i repeat i dobt suggest signing up wth this companyat all save

Took months to settle a dispute where services were paid for and ciktel took my money but it took involving the better business bureau and then it escalated to discussions with a lawyer. Myltiple complaints were lodged to the complaints dept and ciktel could not solve multiple errors they made which resulted me in finding new service providers. Besides the language barrier, it took months of back

Last Saturday, our internet stopped working and would not restart. I emailed CIK reporting the problem late that night.In short, Vikas called on Sunday morning, identified a dead modem, arranged for a replacement, and had us back online by noon, in time to watch the Fifa games!Vikas was professional and dedicated as he called back on Monday as a follow-up.

Overcharges you and delivers terrible wifi with constant lag and frequent outages. Do not recommend unless you want torture

I’ve been using cik telecom for 5 years and the only reason why I have been using cik telecom is because it was cheap but that was the worse thing that I had done because first of all, the service is terrible and slow! We waited for 2 years and they still didn’t help us. Second of all, the internet is so slow and it keeps on disconnecting! Do not end off like me and change to cik! It was a horrible mistake.

He solves problems quickly

Good service

I was with CIK Telecom for five years, and it was a nightmare from start to finish. Constant connection problems, slow internet, and terrible customer service. They never explained basic things like how to change my Wi-Fi password, then asked me for it when I tried to fix it. Even canceling was a hassle -- I had to pay $30 just to return their equipment.Keep away from them.