Find the best & cheapest CIK home internet plans in Canada

Network is pure garbage. Expect your service to suddenly drop or just stop completely very frequently. However, it should be expected for it's more affordable rates.

The worst service I ever had in my life. In case you use the cable internet for first time, better to avoid these scammers. After long discussion by phone with a salesman, where I explained him that I never had cable before and don't have TV Jack, he convinced me that technician will install everything. But finally, the technician ignored me, as they told me, he made outside connection and just left. After I was trying to complain, the sent me back an email, that inside connection is my responsibility.
Now I am sitting without internet at all!!! Worst internet provider I ever had!!!

My plan is 15mb speeds for $39.99 per month. Every few days, the speed dips to about 5mb. It's terrible, we have to call the customer service line ALL the time for them to get us back to constant speed. At times, it rises back up again to about 12mb. The uploading speeds are terrible.. And they got ddosed a few days ago, our internet was out for 8 hours, and they closed their phone customer service line. Absolutely terrible..

c est le plus pire service j ai eu
pour activer le service avec eu le service de vente est tres efficace reponds tres vite
par contre apres avoir paye le sevice change de tenu
en peux attendre une heure avant la reponse des fois peux couper et personne ne rappel en vous met sur le hold
telephone n a jamais fonctionner internet coupe
bref si vs avez de l argent et du temps c est le service pour vs

I became a CIK customer, from the very beginning there were issues, double billing, extremely slow internet. Called biweekly with issues, needed to wait as long as 1 1/2 hours on hold to talk to someone, usual wait times is 45 minutes, internet speeds reaching only 10% of what I was paying for, Bell Canada dialup was 3-4 times faster, I made appointments to have a tech call only to have them call me 2 1/2 hours later, and the most painful thing of all was to listen to their asian jingle over and over again.

I quit their service returned their equipment had someone sign for it, told one of their employees of the name of the person who signed and 3 years later they sent my account to collections for the equipment. I’ve had Bell, Rogers, Fido, Comnet, and Primus, CIK couldn’t hold a candle to any of those internet providers

Everything about cik is [email protected]#! trash.

Their network is an unstable pile of crap with 5k ping spikes.

Their tech support is completely useless. They rush you, hang up on you, then refuse to answer when you call back.

Ok serine

The connection speed is poor and very unstable during the day as well as in the evening. No improvements were made during the year. I plan to change providers soon.

the only problem after you finish your offer: its becoming very expensive

- Prices on the website and the actual price they offer may not match
- the customer service rep. need to speak good English - often they are hard to understand
- long wait time. Took 40 min to get TV
- but considering all that, cost wise not too bad. You get what you pay.

This company is trash for a whole year my father had been ripped off because we were paying for 50mbps and this scam of a company was giving us only 8mbps that is why his tv was never working. Now that i can actually test the speed through speedtest.net I can see why our internet has never been working properly ! They will rip you off and when you call to fix the internet to the speed you paid for they will ask you to pay more to upgrade for more speed and blame it on the imaginary devices and people thats using up the internet at the same time. These problems would also happen when the place was empty! They are full of junk. STAY AWAY! RIP OFF ! SCAM!

Affordable and reliable.

streaming is very bad. also, no stable internet band to download

I am newly a client fo theirs. It's just been 2 days.
I have a package with a bandwidth of 50/10. Performance does not meet bandwidth paid for during the hours of use (evenings 6pm to 11pm). My speed test results show speeds less than 10mbps.
If you are a night user, the paid-for bandwidth is available at 3 am...
And as for technical support - its non-existent. I have made 2 calls during 2 evenings for the same issue and waiting times both times has been about 1h 30m to 2h. And I still have not got to talk to anyone because I simply give up before that.

First day of providing service with them and it is lamentable. I have a 50/10 plan and the speed test result is less than 5 Mb / sec: unacceptable!
What about technical support: there is no service to the number you dialed, more than an hour on the phone and no answer ... The music in the queue will drive me crazy!

Great price, customer service sucks, service is reliable.

Speed not stable
Customer service closed after 21h

Great price and service is acceptable

They suck

Full speed only during night time . Rush hours , download speed can go as low as under 10 MB instead of 50 MB !