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Please note that Acanac is now EBOX. Their offers now align with those of EBOX, as Acanac has been acquiShow more...red and now operates under the EBOX brand.
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Before joining EBOX, Acanac offered its own residential internet plans. To give you a sense of what customers thought of this provider, we’ve gathered reviews shared by PlanHub users. This is a great way to understand its history.
These honest reviews cover several aspects: connection quality, customer service, reliability, and more. They provide a glimpse into what it was like to be a Acanac customer before transitioning to the EBOX brand.
If you’re curious or still undecided, these insights might help you better understand what this provider was like before its acquisition.
"I have had the misfortune of using this internet provider and I cannot recommend them to anyone. Their service is terrible, and their customer support is even worse. Their representatives are unhelpful, rude, and seem to have no interest in resolving issues. It's like they don't care about their customers at all. Save yourself the headache and look elsewhere for a reliable internet provider."
I was guaranteed a fixed-rate plan until October 2025, but 7 months earlier, Acanac broke its promises by increasing my price by $7/month. I tried to dispute it via phone support, but the customer service representatives simply wasted a lot of my time without offering me anything. A strange way to build More
I've had service for just over a year, and have had consistent speeds and no downtime.
A great provider over all. Bell owned actually. Fast and reliable service. Negotiate a good rate when you sign up. Pricing does not appear to increase for 24 month plans, they say it won’t increase (Dec 2024) but their T&Cs were changed when Bell bought them and says otherwise. It’s been a year now and no increases.
You want to evaluate the speed of your internet connection and know what would be the ideal internet plan? Click on the Go button below and try our internet speed test! To learn more, visit the page dedicated to our speed test.
Acanac no longer exists as a standalone provider but has been part of the EBOX brand for some time now.
Want to know more about Acanac? Feel free to check out our articles and blog posts about the company. We regularly post articles about the telecommunications industry in Canada on our Blog, as well as the latest promotions and offers.
If there’s one thing collectively, none of us can survive without, it’s the internet. One can’t but admit our dire need to rely on the internet, be it for professional or for personal use. And for that precise reason, we are here to help you discover the best internet plans in Canada. For better results, […]