Acanac Internet offers residential internet plans in the following cities: Montréal , Windsor , Québec , Sherbrooke , Oakville
| Network (Stability, coverage, speed, dropped calls…) | |
| Bill (Transparency, clarity, aligned with contract…) | |
| Digital experience (Application and/or website are simple, clear, efficient and useful…) |
| Onboarding experience (Phone number port-in, activation, delivery, installation…) | |
| Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…) | |
| of people would recommend this brand |
Network Coverage of Acanac Internet
Find the best & cheapest Acanac home internet plans in Canada
Acanac Internet offers 13 Internet plans in Canada
They offer speeds from 6Mbps to 1024Mbps and prices from $44.15 to $104.41. They offer the following technologies: dsl-fttn, cable
Unlimited
| High Speed DSL Internet 25 Mbps Unlimited | 25 Mbps DSL/FTTN Download speed | Unlimited Monthly usage | $129.95 Upfront payment | $47.91 Average monthly price over 2 years | $1149.80 For 2 years | Link not supplied by Acanac Internet |
| High Speed Cable Internet 60 Mbps Unlimited | 60 Mbps Cable Download speed | Unlimited Monthly usage | $129.95 Upfront payment | $60.41 Average monthly price over 2 years | $1449.95 For 2 years | Link not supplied by Acanac Internet |
Cheapest
| High Internet 6 Mbps Unlimited | 6 Mbps DSL/FTTN Download speed | Unlimited Monthly usage | $129.95 Upfront payment | $44.16 Average monthly price over 2 years | $1059.80 For 2 years | Link not supplied by Acanac Internet |
| High Speed DSL Internet 15 Mbps Unlimited | 15 Mbps DSL/FTTN Download speed | Unlimited Monthly usage | $129.95 Upfront payment | $44.41 Average monthly price over 2 years | $1065.95 For 2 years | Link not supplied by Acanac Internet |
Fastest
| High Speed Cable Internet 1024 Mbps Unlimited | 1024 Mbps Cable Download speed | Unlimited Monthly usage | $129.95 Upfront payment | $104.41 Average monthly price over 2 years | $2505.95 For 2 years | Link not supplied by Acanac Internet |
| High Speed Cable Internet 400 Mbps Unlimited | 400 Mbps Cable Download speed | Unlimited Monthly usage | $129.95 Upfront payment | $94.41 Average monthly price over 2 years | $2265.95 For 2 years | Link not supplied by Acanac Internet |
Internet plans by City
More about Acanac Internet
Date de fondation
2004
Couverture réseau
Ontario et Québec
Service Clients
1 (866) 281-3538Soutien technique
1 (866) 281-3538Ventes
1 (866) 281-3538À propos
Acanac est un pionnier des services de télécommunications indépendants. Fondé en 2004, Acanac propose un service Internet via DSL ou câble avec des vitesses de téléchargement allant jusqu’à 50 Mo par seconde et un service téléphonique ou interurbain à une clientèle résidentielle et d’affaires.
Services et fonctions incluses
- Acanac vous propose des forfaits DSL à haute vitesse mais aussi des forfaits par câble.
- Les forfaits par DSL vont de 175 Go à illimités et de 10 mbit/s à 50 mbit/s.
- Les forfaits par câble sont tous illimités et vont de 30 Mbit/s à 250 Mbit/s.
- Choisissez le forfait qui vous convient le mieux et profitez des prix avantageux.
- Retrouvez le forfait téléphonie résidentiel numérique chez Acanac.
- Trois forfaits vous sont proposés comprenants des apples illimités mais aussi de nombreuse fonctionnalités très avantageuse qui vous permettront d'accéder à la boite vocale, l'afficheur, le renvoi d'appel et plus encore.
Equipement
- Le modem câble Thomson TC4300 est facile à utiliser et à installer.
- Les voyants fournissent une indication claire de la séquence de démarrage, des activités opérationnelles et de l’état de la connectivité.
- Connectez le modem à votre routeur personnel pour obtenir une connectivité sans fil.
- L'appareil est couvert par une garantie d'un an.
(2.7/5)
Judy
Montréal, quebec
kinda expensive
Gilles
montréal, quebec
In English only - they don't talk in French over the phone. They cut the service without warning.
Gail
quebec city, quebec
I canceled my service June 1st and over 3 months later they're still sending me bills. Even though the customer service agent confirmed over the phone that it was cancelled I'm still being billed. They refuse to send me any written confirmation of cancellation so they can continue to charge me. They also opened two accounts under my name and charged me double for a year. After hassling them for months they finally returned my money. They are still billing me and I do not live in the province or use their service! RUNNNN doesn't sign up with them whatever you do!!!! It will be the biggest regret of your life.
Tracy M
nc, ontario
They used to have decent internet with terrible customer service. Now they have unreliable speeds, with worse customer service. And I do mean their customer service borders on useless. The last 2 years have been hit and miss with stability.
genegb
nc, quebec
The speed for which I pay is often not respected. The connection drops frequently for a few seconds. Promotions are only available to new customers while long-time customers have no benefits.
AK
nc, ontario
Used to be cheap enough to be worth it, but now it isn't much cheaper than Bell (which is the same service with much better customer support--you'll need it one day).
nicolas
montreal, quebec
Affordable prices, average to low web access, dishonest after sale and technical service. I had to pay an external technician to attest that their web signal was insufficient to provide normal access, and they took months to stop subscription. Finally very difficult to unsubscribe: I finally had to go through CPRST commission to succeed, despite having very low internet access for several months and several communications with the company. Best of luck if you get there!
Charles
morin-heights, quebec
My connection is often dropped because the speed is too slow. It becomes very frustrating.
Taras
longueuil, quebec
Almost three years with Acanac (two addresses): no technical problem apart from those introduced by myself (yes, I manage my small infrastructure myself - no router from the provider, thanks). A lot depends on the location and the physical network, I was lucky there. The price is beyond comparison. The site is too primitive (no self-service) and technical support is available over the phone only (I hate phones), but hey, as long as everything is working we don't need support. Only one thing: for several months I kept paying more money for less speed because Acanac just doesn't think announcing new cheaper rates to old customers is a good idea.
yacine
montréal, quebec
Poor service, I have a 50mbps plan and I receive 10mbps. Customer service and technical support are not efficient.
It is the weakest supplier I have ever had. Very disappointed with their service
Guelph
,
I had very good service for several years, until last month. the connection started to cut out for up to half an hour, several times a day. Twice a bell technician came but he didn't fix anything
Pierre Guénette
montreal, quebec
Siul
Willowdale, quebec
cccc
magog, quebec
walter2
laval, quebec