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acanac

Acanac

EBOX, an independent Montreal-based provider of residential Internet services, has acquired Acanac, a brand that no longer operates under its original name. Through this transition, EBOX continues to serve residents and businesses in Ontario and Quebec while retaining the benefits that made Acanac reputable: diverse Internet plans at competitive prices, all with unlimited data usage.

If you’re looking for a new provider, explore EBOX’s offerings in Quebec. With this acquisition, EBOX strengthens its position in the Canadian market and remains a trusted choice for budget-conscious users.

Client's Ranking
2.9
Acanac Internet
2.9

Acanac

Acanac Internet Plans

Please note that Acanac is now under the EBOX brand, and its plans now match those of EBOX. EBOX Internet plans also include a free modem and a free activation promotion. After subscribing to one of EBOX’s many internet plans, customers can access the EBOX customer portal. If this motivates you to subscribe, consider one of their internet plans.


Acanac Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Acanac customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Acanac Reviews

Want to know what customers thought of Acanac’s services? Explore our curated selection of reviews from real users across Canada.

Last 365 days average

8 reviews

2.9

All time average

62 reviews

3.1

By specification

Network
3.5
Onboarding experience
2.8
Bill
3.0
Customer Service
2.6
Digital experience
2.8
Acanac https://www.planhub.ca/img/logo/acanac.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 1 3.4
Acanac https://www.planhub.ca/img/logo/acanac.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 61 2.8
Acanac
1
2023-02-24
Save yourself the headache and look elsewhere for

"I have had the misfortune of using this internet provider and I cannot recommend them to anyone. Their service is terrible, and their customer support is even worse. Their representatives are unhelpful, rude, and seem to have no interest in resolving issues. It's like they don't care about their customers at all. Save yourself the headache and look elsewhere for a reliable internet provider."

PlanHub
Acanac
2
2025-04-06
Charlatans...

I was guaranteed a fixed-rate plan until October 2025, but 7 months earlier, Acanac broke its promises by increasing my price by $7/month. I tried to dispute it via phone support, but the customer service representatives simply wasted a lot of my time without offering me anything. A strange way to build cu More

PlanHub
Acanac
4
2025-01-30
Fast and reliable

I've had service for just over a year, and have had consistent speeds and no downtime.

PlanHub
Acanac
4
2025-01-02
Great negotiated pricing

A great provider over all. Bell owned actually. Fast and reliable service. Negotiate a good rate when you sign up. Pricing does not appear to increase for 24 month plans, they say it won’t increase (Dec 2024) but their T&Cs were changed when Bell bought them and says otherwise. It’s been a year now and no increases.

PlanHub

Acanac Availability

Acanac services are no longer available, as the provider is now part of the EBOX brand.


Want to compare with another provider ?

With so many providers in Canada, it is always interesting to compare their prices and offers. By comparing, you could easily find something similar to your current plan at a lower price.



Frequently Asked Questions about Acanac

Acanac’s prices range from $24.99 to $99 a month.

This depends on your specific internet plan. Prices could be anywhere between $24.99 and $99 per month.

On top of the internet plan, Acanac users must purchase a WiFI modem or mesh WiFi plan.

Installation is free for Acanac internet.

Acanac will include a WiFi modem when buying an internet plan.

Acanac is currently available in Quebec and Ontario.