Virgin Mobile Internet

66 reviews

(3.8/5)
Browse comments
Network (Stability, coverage, speed, dropped calls…)
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
71% of people would recommend this brand

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Network
Stability, coverage, speed, dropped calls…
Bill
Transparency, clarity, aligned with contract…
Digital experience
Application and/or website are simple, clear, efficient and useful…
Onboarding experience
Phone number port-in, activation, delivery, installation…
Customer Service
Helpful, knowledgeable, able to solve a problem, prompt and courteous…
Do you recommend this carrier? *

I confirm that I have fully understood all the questions and have given all the answers above to the best of my knowledge

Network Coverage of Virgin Mobile Internet

Virgin Mobile Internet offers residential internet plans in the following cities: Montréal , Ottawa , Laval , Quebec City , Gatineau , Windsor , Québec , Saguenay , Trois-Rivières , Hamilton , Longueuil , St Catharines , Sherbrooke , Burlington , Oakville , Lévis , Kingston , Shawinigan , Niagara Falls ,

Find the best & cheapest Virgin home internet plans in Canada

Virgin Mobile Internet offers 6 Internet plans in Canada
They offer speeds from 5Mbps to 100Mbps and prices from $35 to $62.5. They offer the following technologies: dsl-fttn

Unlimited

Virgin 5/1 Unlimited 5 Mbps DSL/FTTN Download speed Unlimited Monthly usage $0 Upfront payment $35 Average monthly price over 2 years $840 For 2 years Link not supplied by Virgin Mobile Internet
Virgin 25/10 Unlimited 25 Mbps DSL/FTTN Download speed Unlimited Monthly usage $0 Upfront payment $45 Average monthly price over 2 years $1080 For 2 years Link not supplied by Virgin Mobile Internet
Virgin 50/10 Unlimited 50 Mbps DSL/FTTN Download speed Unlimited Monthly usage $0 Upfront payment $52.50 Average monthly price over 2 years $1260 For 2 years Link not supplied by Virgin Mobile Internet
Virgin 100/10 Unlimited 100 Mbps DSL/FTTN Download speed Unlimited Monthly usage $0 Upfront payment $62.50 Average monthly price over 2 years $1500 For 2 years Link not supplied by Virgin Mobile Internet

Cheapest

Virgin 5/1 Unlimited 5 Mbps DSL/FTTN Download speed Unlimited Monthly usage $0 Upfront payment $35 Average monthly price over 2 years $840 For 2 years Link not supplied by Virgin Mobile Internet
Virgin 5/1 50 GB 5 Mbps DSL/FTTN Download speed 50 GB Monthly usage $0 Upfront payment $35 Average monthly price over 2 years $840 For 2 years Link not supplied by Virgin Mobile Internet
Virgin 25/10 Unlimited 25 Mbps DSL/FTTN Download speed Unlimited Monthly usage $0 Upfront payment $45 Average monthly price over 2 years $1080 For 2 years Link not supplied by Virgin Mobile Internet
Virgin 25/10 200 GB 25 Mbps DSL/FTTN Download speed 200 GB Monthly usage $0 Upfront payment $45 Average monthly price over 2 years $1080 For 2 years Link not supplied by Virgin Mobile Internet
Virgin 50/10 Unlimited 50 Mbps DSL/FTTN Download speed Unlimited Monthly usage $0 Upfront payment $52.50 Average monthly price over 2 years $1260 For 2 years Link not supplied by Virgin Mobile Internet

Fastest

Virgin 100/10 Unlimited 100 Mbps DSL/FTTN Download speed Unlimited Monthly usage $0 Upfront payment $62.50 Average monthly price over 2 years $1500 For 2 years Link not supplied by Virgin Mobile Internet
Virgin 50/10 Unlimited 50 Mbps DSL/FTTN Download speed Unlimited Monthly usage $0 Upfront payment $52.50 Average monthly price over 2 years $1260 For 2 years Link not supplied by Virgin Mobile Internet
Virgin 25/10 200 GB 25 Mbps DSL/FTTN Download speed 200 GB Monthly usage $0 Upfront payment $45 Average monthly price over 2 years $1080 For 2 years Link not supplied by Virgin Mobile Internet
Virgin 25/10 Unlimited 25 Mbps DSL/FTTN Download speed Unlimited Monthly usage $0 Upfront payment $45 Average monthly price over 2 years $1080 For 2 years Link not supplied by Virgin Mobile Internet
Virgin 5/1 50 GB 5 Mbps DSL/FTTN Download speed 50 GB Monthly usage $0 Upfront payment $35 Average monthly price over 2 years $840 For 2 years Link not supplied by Virgin Mobile Internet

More about Virgin Mobile Internet

Virgin Mobile Internet
Date de fondation

2005

Couverture réseau

Ontario et Québec depuis 2016

À propos

Virgin Mobile Canada est une compagnie de téléphonie mobile créée le 1er mars 2005 grâce à une entente de partage équitable entre Virgin Group et Bell Canada. Depuis le 7 mai 2009, Bell Mobilité est propriétaire unique de Virgin Mobile au Canada.

Internet
  • Without installation fee, no contracts and no hidden costs.
  • Unlimited residential internet
  • Speed :
    5 mbps
    25 mbps
    50 mbps

66 reviews

(3.8/5)
Virgin Mobile Internet https://www.planhub.ca/img/logo/internet/virgin.png 66 3.8
Virgin Mobile Internet
5
2020-09-20

It got unlimited plan only for $40, and I would say It is doing very good for me, I heavily use internet for my office work, youtube etc ,but so far no issue at all

PlanHub
Virgin Mobile Internet
5
2020-09-08

after 1 year the price has increased

PlanHub
Virgin Mobile Internet
4
2020-08-08

would use again

PlanHub
Virgin Mobile Internet
3
2020-07-08

I pay for a speed of 50 when the speed has never exceeded 25. I am really disappointed!

PlanHub
Virgin Mobile Internet
2
2020-06-16

They are really playing with me for about two years that I am with them! Unbelievable!!!!

PlanHub
Virgin Mobile Internet
2
2020-06-08

Worst customer service I've ever had to deal with.

PlanHub
Virgin Mobile Internet
4
2020-02-29

I will test my speed with your site because I am sold 5 MGB. if that is not what I have, my rating will change.

PlanHub
Virgin Mobile Internet
5
2020-02-26

Good price and reliable on Bell network and installed by Bell
We'll see how it goes at renewal .....

PlanHub
Virgin Mobile Internet
2
2020-02-25

very long wait customer service
automatic system tutors us ... unacceptable for a company

complained 3 years ago ... never had any follow-up !!!

PlanHub
Virgin Mobile Internet
3
2020-02-25

Customer service is really difficult to obtain, you have to go through a maze of options on the internet (therefore impersonal), not to mention that several web pages and billing in French are full of mistakes.

PlanHub
Virgin Mobile Internet
4
2020-02-25

Stable Internet, few interruptions and few problems that cannot be resolved by restarting the router.

Correct customer service, but technicians not very friendly and very competent. Luckily, once everything is installed, we don't really need to review them.

PlanHub
Virgin Mobile Internet
4
2020-02-25

Everything is perfect, except the price! We pay double the price of Europe and the excuse of the size of the client base is only an excuse. Customer service simply does not exist even if, it is true, the system breaks down only very rarely.

PlanHub
Virgin Mobile Internet
4
2020-02-24

The current residential internet package is expensive; to this I must add the costs of cable distribution and the costs of 2 cell phones plus the costs of satellite internet for my chalet; plus Netflix, plus Amazon Prime, plus icloud .... So if I can reduce the fees a little ...!

PlanHub
Virgin Mobile Internet
3
2020-02-06

Seemingly Overpriced Service.
Shopping for better rates
I have Cell phone service with Virgin as well.
Very sneaky with rate increases.
Too greedy for my liking!

PlanHub
Virgin Mobile Internet
4
2020-02-03

Yes, the customer service is pretty good, but I would like to have speed quotes I think we can improve it

PlanHub
Virgin Mobile Internet
5
2020-01-11

Satisfied. I recommend them.

PlanHub
Virgin Mobile Internet
5
2020-09-22
PlanHub
Virgin Mobile Internet
4
2020-09-06
PlanHub
Virgin Mobile Internet
4
2020-09-02
PlanHub
Virgin Mobile Internet
3
2020-09-01
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