Cogeco

83 reviews

(3.7/5)
Browse comments
Network (Stability, coverage, speed, dropped calls…)
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
76% of people would recommend this brand

Review your carrier

Your e-mail is private
Only your city is public
Your review will be published under the name you enter.

Important!

We want your voice to be heard! Your rating and feedback are invaluable in helping other customers select the best Internet service provider. This platform is intended to provide helpful, relevant content to customers. Content you submit should be relevant and based on your honest opinion and experience.

PlanHub reserves the right to remove feedback that isn't directly related to customer experience. If your comment includes any of the following, it is subject to removal: promotions and commercial solicitations, abusive language, sexual content, infringing content, illegal activity, irrelevant or malicious comment, personal information. Customers in the same household may not post multiple reviews of the same provider. We may restrict the ability to submit a feedback when we detect unusual reviewing behaviour.

Your E-mail

Before posting your review, we need to validate its authenticity. That's why you will receive an automated email that will ask you to confirm your assessment.
Your email address will only be used once for confirming your assessment and will not be sold, loaned or given to any third party. If you have any concerns about the use of your email address, please refer to our Privacy Policy.

Network
Stability, coverage, speed, dropped calls…
Bill
Transparency, clarity, aligned with contract…
Digital experience
Application and/or website are simple, clear, efficient and useful…
Onboarding experience
Phone number port-in, activation, delivery, installation…
Customer Service
Helpful, knowledgeable, able to solve a problem, prompt and courteous…
Do you recommend this carrier? *

I confirm that I have fully understood all the questions and have given all the answers above to the best of my knowledge
Cogeco https://www.planhub.ca/img/logo/cogeco.png 83 3.7

Network Coverage of Cogeco

Cogeco's internet plans in Canada

Cogeco offers 60 Internet plans in Canada
They offer speeds from 15Mbps to 1000Mbps and prices from $50.95 to $100.95. They offer the following technologies: ftth, dsl-fttn

Unlimited

UltraFibre 120 Unlimited 120 Mbps FTTH Download speed Unlimited Monthly usage $0 Upfront payment $75 Average monthly price over 2 years $1800 For 2 years Link not supplied by Cogeco
UltraFibre 60 Unlimited 60 Mbps DSL/FTTN Download speed Unlimited Monthly usage $0 Upfront payment $70 Average monthly price over 2 years $1680 For 2 years Link not supplied by Cogeco
UltraFibre 120 Unlimited 120 Mbps DSL/FTTN Download speed Unlimited Monthly usage $0 Upfront payment $75 Average monthly price over 2 years $1800 For 2 years Link not supplied by Cogeco
UltraFibre 60 Unlimited 60 Mbps FTTH Download speed Unlimited Monthly usage $0 Upfront payment $70 Average monthly price over 2 years $1680 For 2 years Link not supplied by Cogeco
UltraFibre 40 Unlimited 40 Mbps FTTH Download speed Unlimited Monthly usage $0 Upfront payment $65 Average monthly price over 2 years $1560 For 2 years Link not supplied by Cogeco

Cheapest

Fibre 15 Max 15 Mbps FTTH Download speed 120 GB Monthly usage $0 Upfront payment $50.95 Average monthly price over 2 years $1222.80 For 2 years Link not supplied by Cogeco
Fibre 15 Max 15 Mbps DSL/FTTN Download speed 120 GB Monthly usage $0 Upfront payment $50.95 Average monthly price over 2 years $1222.80 For 2 years Link not supplied by Cogeco
Fibre 15 Plus 15 Mbps DSL/FTTN Download speed 100 GB Monthly usage $0 Upfront payment $52.45 Average monthly price over 2 years $1258.80 For 2 years Link not supplied by Cogeco
Fibre 15 Plus 15 Mbps FTTH Download speed 100 GB Monthly usage $0 Upfront payment $52.45 Average monthly price over 2 years $1258.80 For 2 years Link not supplied by Cogeco
UltraFibre 40 Unlimited 40 Mbps FTTH Download speed Unlimited Monthly usage $0 Upfront payment $55.95 Average monthly price over 2 years $1342.80 For 2 years Link not supplied by Cogeco

Fastest

UltraFibre 1Gig Unlimited 1000 Mbps FTTH Download speed Unlimited Monthly usage $0 Upfront payment $90 Average monthly price over 2 years $2160 For 2 years Link not supplied by Cogeco
UltraFibre 1Gig Unlimited 1000 Mbps DSL/FTTN Download speed Unlimited Monthly usage $0 Upfront payment $90 Average monthly price over 2 years $2160 For 2 years Link not supplied by Cogeco
UltraFibre 1Gig Unlimited 1000 Mbps FTTH Download speed Unlimited Monthly usage $0 Upfront payment $85 Average monthly price over 2 years $2040 For 2 years Link not supplied by Cogeco
UltraFibre 1Gig Unlimited 1000 Mbps FTTH Download speed Unlimited Monthly usage $0 Upfront payment $85 Average monthly price over 2 years $2040 For 2 years Link not supplied by Cogeco
UltraFibre 1Gig Unlimited 1000 Mbps FTTH Download speed Unlimited Monthly usage $0 Upfront payment $95 Average monthly price over 2 years $2280 For 2 years Link not supplied by Cogeco

More about Cogeco

Cogeco
Date of fondation

1957

Network Coverage

Quebec and Ontario

About

Ranked the 2nd most important network in Ontario and Quebec, Cogeco is the 8th largest cable distributor in North America. Founded in 1957, Cogeco provides Internet, TV and Home Phone services to customers using a powerful fiber hybrid network.

Internet

Cogeco offers unlimited Internet, ultrafast download speed of up to 1 Gig1, award-winning security services2 and next generation equipment that gives you faster speeds and more reliable coverage in your home.

Telephone

Stay in touch with your loved ones with Cogeco’s reliable Home Phone service that includes unlimited local calling, affordable long distance rates and a full range of calling features while keeping your current phone number.

TV

With Cogeco, you can create your own TV package by selecting up to 40 channels of your choice or explore one of their ready-to-watch packages. Plus, enjoy 4K PVR with smart TV features that bring you personalized recommendations based on the shows and movies you love.

Legal notes

Available where technology permits. Specific hardware and/or software platforms may be required for certain services. For personal and residential purposes only. Visit cogeco.ca for details. Photos are for illustrative purposes only. A world of your very own® 1. Customers must meet the minimum system and equipment requirements to reach the advertised speeds. The UltraFibre 1Gig Unlimited package delivers up to 1 Gbps download speed to the home (broadband). Customers will obtain up to 1 Gbps of total download speed through the combination of multiple devices including at least one wired connection (Ethernet) combined with one or multiple wireless connection to Cogeco’s 1 Gig modem. Up to 940 Mbps download speed can be achieved when connecting to one personal Internet device with one wired connection (Ethernet). This package may include the rental of an Advanced AC Wi-Fi router, a Modem or Gateway and up to 2 AC Wi-Fi extenders at no additional charge. Each additional AC Wi-Fi extender is available at a regular price of $4.95/month. 2. In 2019, F-Secure Internet Security was the recipient of the award for “Best protection in the World” by AV-TEST, an independent corporation, within the general public category for their F-Secure Internet Security 2018 service. Cogeco Security and Cogeco Security GO services are powered by F-Secure Internet Security. Visit av-test.org for details.

83 reviews

(3.7/5)
2020-04-27

Way too expensive because they are mostly tje only ones in the area.

2020-04-06

Cogeco set up our internet after years of not having it in the area. They offered 50$ a month of 40/mbps for a year. 0$ Installation. Service never dropped. Might have to switch if the price goes up after the year.

2020-03-05

Prices really very high for the service we get

2020-03-03

always inflating invoices on the sly, incomprehensible invoices, awful customer service

2020-03-02

meilleur compagnie de cable

2020-03-02

the price is high, the service for a few years is less good, I had for several months problem of having a stable speed several readings of 0 speed 10, 5, when I pay for 40. now more stable but the high price!

2020-03-01

Low speed despite premium service

2020-03-01

Internet consumption doubled when I use their TIVO box compared to direct television when I contacted them they offered me unlimited internet? I refused and continued my analysis and they want to change my box. I refused I want to push further !!

2020-02-28

The speed not great because of the age of the computer

2020-02-28

too expensive

2020-02-27

At the beginning, Cogeco was a reliable company both in terms of price consistency and customer service. But in recent years, it has deteriorated

2020-02-27

too expensive

2020-02-27

I want to know if I can connect my landline to this system with the same number. Is there an extra charge for the landline. Tks Eddy. I am very interested to switch.

2020-02-26

I wish it cost less. Some people manage to find it cheaper.

2020-02-26

I tried to communicate with them several times. I was waiting more than 30 minutes.

2020-02-26

the best price...

2020-02-26

Degraded service since their modifications to their Customer Service

2020-02-26

Good customer service. Reliable internet service.

2020-02-25

exorbitant price after 12 months, impossible to renegotiate

2020-02-25

I came here to know other internet providers than the conventional ones and especially know if I can reduce my bill while having the volume of Gig to meet my needs.

PlanHub in the media

Prices change all the time !
Prices change all the time ! Stay informed about the best prices by email
Alert