Xplornet

39 reviews

(3.1/5)
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Network (Stability, coverage, speed, dropped calls…)
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
56% of people would recommend this brand

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Network
Stability, coverage, speed, dropped calls…
Bill
Transparency, clarity, aligned with contract…
Digital experience
Application and/or website are simple, clear, efficient and useful…
Onboarding experience
Phone number port-in, activation, delivery, installation…
Customer Service
Helpful, knowledgeable, able to solve a problem, prompt and courteous…
Do you recommend this carrier? *

I confirm that I have fully understood all the questions and have given all the answers above to the best of my knowledge

Network Coverage of Xplornet

Find the best & cheapest Xplornet home internet plans in Canada

Xplornet offers 5 Internet plans in Canada
They offer speeds from 10Mbps to 25Mbps and prices from $77.03 to $125.36. They offer the following technologies: wireless

Unlimited

LTE 10 10 Mbps Wireless Download speed Unlimited Monthly usage $49 Upfront payment $77.03 Average monthly price over 2 years $1848.76 For 2 years Get more details
LTE 25 25 Mbps Wireless Download speed Unlimited Monthly usage $49 Upfront payment $94.53 Average monthly price over 2 years $2268.76 For 2 years Get more details

Cheapest

LTE 10 10 Mbps Wireless Download speed Unlimited Monthly usage $49 Upfront payment $77.03 Average monthly price over 2 years $1848.76 For 2 years Get more details
LTE 25 25 Mbps Wireless Download speed Unlimited Monthly usage $49 Upfront payment $94.53 Average monthly price over 2 years $2268.76 For 2 years Get more details
Satellite 10 50 GB 10 Mbps Wireless Download speed 50 GB Monthly usage $99 Upfront payment $99.12 Average monthly price over 2 years $2378.76 For 2 years Get more details
Satellite 10 100 GB 10 Mbps Wireless Download speed 100 GB Monthly usage $99 Upfront payment $116.58 Average monthly price over 2 years $2797.92 For 2 years Get more details
Satellite 25 100 GB 25 Mbps Wireless Download speed 100 GB Monthly usage $99 Upfront payment $125.37 Average monthly price over 2 years $3008.76 For 2 years Get more details

Fastest

LTE 25 25 Mbps Wireless Download speed Unlimited Monthly usage $49 Upfront payment $94.53 Average monthly price over 2 years $2268.76 For 2 years Get more details
Satellite 25 100 GB 25 Mbps Wireless Download speed 100 GB Monthly usage $99 Upfront payment $125.37 Average monthly price over 2 years $3008.76 For 2 years Get more details
LTE 10 10 Mbps Wireless Download speed Unlimited Monthly usage $49 Upfront payment $77.03 Average monthly price over 2 years $1848.76 For 2 years Get more details
Satellite 10 50 GB 10 Mbps Wireless Download speed 50 GB Monthly usage $99 Upfront payment $99.12 Average monthly price over 2 years $2378.76 For 2 years Get more details
Satellite 10 100 GB 10 Mbps Wireless Download speed 100 GB Monthly usage $99 Upfront payment $116.58 Average monthly price over 2 years $2797.92 For 2 years Get more details

More about Xplornet

xplornet logo
Date de fondation

2004

Couverture réseau

Canada

À propos

Xplornet est un fournisseur rural de service Internet à haute vitesse qui s’est donné la mission de rendre Internet accessible à tout le monde au Canada, en particulier dans les régions reculées. Grâce à un réseau hybride de tours terrestres sans-fil et de satellites de nouvelle génération, Xplornet peut offrir aux Canadiens un service haute vitesse fiable à travers le Canada.

39 reviews

(3.1/5)
Xplornet https://www.planhub.ca/img/logo/internet/xplornet.png 39 3.1
Xplornet
3
2020-07-13

I can't do anything with my old habits. Play online - video conference. etc
I pay 252.94 per month (and it is with a 10/1 year discount) lolll for 25 Mbps but I get max of 7.28 Mbps and recently 200 gig / m before it was max 100 gig when exceeds it cuts me until next month ....

PlanHub
Xplornet
2
2020-03-25

it sucks in my area

PlanHub
Xplornet
4
2020-03-01

There are breakdowns caused by the weather sometimes.
If there is a break ... must wait several days for a technician.

PlanHub
Xplornet
4
2020-02-29

Satellite service by obligation (region).
No competition yet, so high price !!
Unpleasant weather conditions (cloud-snow layer on the antenna ...) affects service
Speed ​​not real.
Company subsidized by the federal government, so flooded with postal advertisements :(

PlanHub
Xplornet
4
2020-02-29

Limits usage and annual increase beyond inflation.

PlanHub
Xplornet
1
2020-02-26

Too expensive and still the service constantly disconnects

PlanHub
Xplornet
3
2020-02-26

Since I never had to contact Xplornet support, I based my survey answers to comments from a few neighbours.

PlanHub
Xplornet
4
2020-02-26

very expensive for the slow transmission. When there is bad weather, it does not work well and I get only a few gigs of data. it costs me $ 125 a month for 80G

PlanHub
Xplornet
3
2020-02-26

The prices are exorbitant and we cannot really choose our package according to our real needs.

PlanHub
Xplornet
3
2020-02-26

We have satellite internet service, which limits the choice of a distributor. The service is very expensive.

PlanHub
Xplornet
3
2020-02-26

too expensive

PlanHub
Xplornet
3
2020-02-26

The exorbitant cost $ 118.00 per month for 100 gigabytes at 25 mega bits

PlanHub
Xplornet
3
2020-02-26

the service is very good except that I find the monthly price per month high almost $ 100 per month ????

PlanHub
Xplornet
2
2020-02-26

very slow speeds

PlanHub
Xplornet
4
2020-02-25

the price is very expensive for the number of gigs per month 100 gigs for $ 112.00

PlanHub
Xplornet
3
2020-02-25

Our service is at our chalet (Zec Kisskissink). Access to the service is very variable on speed and reliability.
Occasional service cuts without notice. Telephone reception is variable (cut or inaccessible)
Waiting on the phone for endless service ...... 45 min to 1 hour

PlanHub
Xplornet
3
2020-02-23

Too Expensive

PlanHub
Xplornet
5
2020-02-23

Very very good service, excellent customer service except the price is very high

PlanHub
Xplornet
3
2020-02-23

It is moderately reliable but not super fast, the price is expensive for 10 mb. Customer service is good.

PlanHub
Xplornet
4
2020-02-03

We are rural and only xplornet available and its the only one. so no competition. $$$$

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