3 months ago we paid our bill in full. They then processed a payment which went back nsf. We called them, and were told the payment went through and that be cause there was a dou le payment they were going to issue a refund. I asked 3 times if they were absolutely sure, and I was told yes. 2 weeks ago, we got a notification that there was an outstanding payment, and that we had to pay it. I called

I am beyond frustrated with Bell Mobility right now. I upgraded my plan from 100GB to 200GB on September 9th because I had already used up my data. Bell shows on my account that the change is “effective immediately,” but here I am 6 days later and NOTHING has changed.I’ve called them every single day since and all they do is put me on hold for ridiculous amounts of time without fixing the issue. W

Since I moved three years ago, the cell signal has been steadily weakening. This summer, it's worse than

I've been trying to cancel my services for 2 weeks... I can't... they always transfer me and I never get the line... I went to work so I always have to cancel the call because no one answers... I tried new customer and boom! I got an answer immediately! They offered me a refund to my old address???? Hello fraud, the check in the trash! I gave my new address and no it wasn't possible!

Annual plan at $150 unlimited calls and 30 GB internet for 12 months, comes back to $12.50 by paying for annual, get $5 with this code in addition QMH9W6

You can trust them ! They changed my plan without any email of explanation and charged me like 10 $ more than usually Afrer a long time at phone and talking with many différent persons , I managed to take back my old plan and for that , they charged me 11$ more without telling me because I changed my monthly plan! It s really a joke.It seems I ll just go somewhere else

Just like parent Telus, Koodo has changed the rules (and so my bill) just a few months after signing up. This time,

I bought a prepaid plan that met my needs, namely the 360 days, the network is good, it's Telus's, I had a small configuration problem and through the Koodo assistant CHAT we can schedule a call with customer service who was courteous and efficient. Use the code to get a discount