I have been with fonus for several years now, starting at the time when there was just one plan with unlimited data. At first it worked pretty well, then they changed the plan structure. I chose the 5gb high speed then unlimited throttled speed. Ever since this change I have problems every month when the plan renews. The data doesn't get reset properly and remains at 0GB. What's more, I get locked

I have been enjoying reliable service from this provider for a very long timeAll my interaction with this company have been courteous and profeil and Im not sure but maybe I will be able to post this test if youre ok with that say it to me if not its ok Im not sure anyway

I wanted to use this service because of the price and the ability to travel. They advertise that Wi-Fi calling is available with their service, which is false. You absolutely have to use their app, connect directly to a cellular network, and disable Wi-Fi. I'm in Sainte-Agathe-des-Monts, where network connections are unreliab

I had some difficulty with my phone to access internet when not at home to make phone call. I contact fonus online and they thoroughly instructed me step by step to get it back working again. They are very polite and patient with me . Only problem is I had to wait a bit long before I get the next answer. Overall I am happy and continue to have their service .

Poor coverage specially when you travel within Quebec and Ontario. Even the service hub cities service breakdowns quite often. Sometimes I even face a difficulty placing a network call and the internet experience is not good either. I opted videotron for their 100+ countries with no extra roaming charges. When in one of the destination countries, I could take calls as within Canada but I was unabl

Great service. Called them a couple of times in the past 2 weeks and got clear professional service.

The quality of the service. Plus a good package including a cell phone. 5G.

The big downside comes from their bill. Incomprehensible to a human. Lots of discounts that come and go over the months. You have to call to understand anything, especially if there are several services on the same bill like cell phone, internet etc. However, the service is impeccable and fast.