They shifted from their long standing 365d expiry, no plan required pay as you go model to suddenly requiring everyone to get new sim card without timely communications. Didn't even have a basic, low cost plan that people could get to soften the blow of suddenly needing a plan.As much as that was an incredibly unfriendly move to do to their customer base, that isn't the worst.Now here we are in Ma

Speakout has stolen the balance of my money in my account and it is impossible to get hold of anyone. Over 300 calls (redials) and all you get is a busy signal. Have tried their online contact form and no response so far.DO NOT USE THIS PROVIDER!

I've been calling the support line for a week now, and all I get is "high call vlumes, call back." Not even an option to wait. The reason I'm calling is the the website has been broken over the same period of time. The customer service is non existant. Hanging up on clients is rude. Now I need to go to the trouble of finding another carrier because my phone is out of commission. Thanks for nothing.

Nothing special , 500mb with calling and text for $19 per month

bill over chargedwaiting on line for 35 min still not answeredkeeps listing to lousy musicwe paying for the service got 0 servicea don't need to talk to virtual assistance

Ender a manager has the worst customer service skills ever. I was having issues with Telus and koodo around my phone not working properly and paying the bill online ( as their payment system keeps giving me error messages). Ender says " well you get what you pay for". He says " koodo is a value brand of Telus". I took the matter to the CCTS and Ender responds by saying that the CCTS can't make the

I was at your new westminster store .They were not able to complete the new phone install after I paid for it.I asked for my returned phone back and asked for a refund on charges. They refused to give my old phone back and they refused to provide a refund. They also refused to provide me with a copy of the contract I had just signed.The person that was providing the service was I believe in traini

In essence you get worse network/internet speed than Freedom mobile at prices similar to Fido. Unfortunately I got trapped into a 2 year contract with them.