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Telus Mobile Reviews

Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Telus mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Telus mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Telus cell phone plan reviews.

Client's Ranking
4.1
Network
4.1
Onboarding experience
4.2
Bill
4.1
Customer Service
4.1
Digital experience
4.0

Telus cell phone plans reviews

Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Telus cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.

Telus Customer Reviews

Since the beginning, Telus mobile has aimed at providing first-class user satisfaction, and it's palpable through the customer reviews they’ve received so far. Telus cell phone plans are designed to adapt well to the needs of all its clients, although pricey, their services speak for themselves.

Last 365 days average

64 reviews

4.1

All time average

133 reviews

3.9

Telus https://www.planhub.ca/img/logo/telus.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 133 3.9
Telus
1
2025-07-12
Refund Refusal at New Westminster Store

I was at your new westminster store .They were not able to complete the new phone install after I paid for it.I asked for my returned phone back and asked for a refund on charges. They refused to give my old phone back and they refused to provide a refund. They also refused to provide me with a copy of the contract I had just signed.The person that was providing the service was I believe in More

PlanHub

Leo Mariotto 's
Telus referral code

No

Copy
Telus
1
2025-06-05
Cheap quality carrier

In essence you get worse network/internet speed than Freedom mobile at prices similar to Fido. Unfortunately I got trapped into a 2 year contract with them.

PlanHub
Telus
5
2025-01-29
Telus mobility

I have been with Telus for 20+ years and they always give me the best pricing

PlanHub
Telus
4
2025-01-16
Good affordable mobile operator

Has good coverage and network quality, affordable mobile plans and its contact center is user-friendly and problem-focused. The user login to the portal account or via mobile app account often fails.

PlanHub
Telus
1
2025-01-15
Can’t call out or receive calls when I am at home

I’ve talked to them about it but it’s still a problem In My area.

PlanHub
Telus
4
2025-01-08
Koodo or Telus

It's hard to understand the association between Koodo and Telus... I used to be with Koodo and was very happy with it. I had to change my phone in December 2024 and was only offered Telus deals. I hope it will be good with Telus too.

PlanHub
Telus
4
2025-01-07
Smart Shopping: Watch for Discounts

Good operator, but you have to watch the prices and wait for discounts

PlanHub
Telus
5
2025-01-07
Excellent Internet

Have a good internet plan, FAST Internet, They value me as good customer

PlanHub
Telus
3
2025-01-06
Poor phone service

Attractive corporate price

PlanHub
Telus
5
2025-01-06
Price

We have a package to share, very generous and inexpensive.

PlanHub