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Telus Internet Reviews

Before jumping the gun and signing up, feel free to read some Telus internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Telus reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Telus internet plan reviews.

Client's Ranking
2.8
Network
3.3
Onboarding experience
3.2
Bill
2.8
Customer Service
2.6
Digital experience
2.8

Telus internet plans reviews

Are you hesitant to change internet plans? Check out the Telus internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Telus Reviews: Popular for the Right Reasons

With millions of customers nationwide, Telus has received its fair share of reviews. Fortunately, Telus reviews are very positive. Users appreciate their bundles and promotions, as well as their high-performing services. Sadly, there are some complaints about customer service, as clients should be prepared to wait a while before being able to speak to a Telus representative.

Last 365 days average

35 reviews

2.8

All time average

138 reviews

3.2

Telus https://www.planhub.ca/img/logo/internet/telus.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 138 3.2
Telus
2
2024-07-14
Telus Fibre: Rural Priority Neglects City

Telus runs Fibre into every wealthy rural neighbourhood in the county but not to a block in the city with multi unit dwellings. On top of this, they charge me 100+ a month for slow DSL service while offering $60 plans for fibre customers. In addition, I negotiated a price for my contract specifically with no price increases. In 8 months, Telus raised my prices twice and require sitting on hold for More

PlanHub
Telus
3
2024-07-12
Surprise Bills for Internet Service

I PAY FOR MY INTERNET EVERY MONTH AND IN ADDITION I RECEIVE EXORBITANT ACCOUNTS EVERY 2 MONTHS

PlanHub
Telus
2
2024-07-02
Costly internet, tricky navigation, pushy staff

Internet plan is extremely expensive. Navigating the online website is difficult. Wary of customer service and loyalty staff as they are determined to confuse and up-sell customers on things we don't need through a labyrinthine series of time-bounded discount codes that must be re-negotiated every few years to keep the bill lower.

PlanHub
Telus
1
2024-06-18
Rip-off Internet Service Provider

AWFULL INTERNET. Why I’m paying 70$ month FOR INTERNET THAT IS NOT WORKING!?!?!?!?!

PlanHub
Telus
4
2024-06-17
Trouble Reaching Customer Service Online

Very hard to contact them when there are problems. Customer services only on the web. No phone to reach them.

PlanHub
Telus
3
2024-06-16
Decent product, pricey for value

The product is satisfactory but the price could be better

PlanHub
Telus
1
2024-06-01
Unaffordable price increase


Price increases without warning, It is impossible to reach an agent by telephone. I do not recommend this company to anyone. Opt for another operator. I will be canceling my subscription.

PlanHub
Telus
4
2024-05-15
Reliable service, fiber missing.

Service has been rock solid. I'm only considering changing because they don't offer fibre to my new location.

PlanHub
Telus
4
2024-04-09
Quality Comes at a Cost

good service OVER PRICED

PlanHub
Telus
3
2024-03-20
TELUS Fibre Service Woes

Since our home was equipped with TELUS fibre service, we have had nothing but problems with our internet service. As we have television service from TELUS also, that is where we notice the problems the most with buffering and television screens freezing. While we do what is required to reconnect the service, this has become a major irritation, not only for watching television, but also for trying More

PlanHub