Compare the best Fizz mobile plans in Quebec

I’ve been with Fizz for two years now. We were having trouble with the internet from another provider: the speed sucked and it just kept dropping. We switched over to Fizz and it has been great from the start. The technician came quickly, helped with the installation when we found out our building wasn’t wired for a cable connection, helped us test out the service, and made sure the speeds were correct before leaving.
We were paying for a speed of 120/20 but we consistently get over 300 download. When Fizz changed their pricing for speeds, they actually notified US that we were entitled to a lower price and made the changes, saving us money every month.
The service is excellent and we’ve only had one issue that was fixed promptly by an on-site visit. Our building’s wiring was faulty and the modem had to be moved.
We did experience another issue more recently and the service dropped completely. This was a one time thing that even the technician had never seen before caused by the modem dying out. The appointment was scheduled just as quickly as any other company, and the technicians are always super helpful, nice, and extremely considerate of people’s homes and the Covid safety protocol.
The online support is just as efficient as calling any other customer service team and they’ve expanded to have a lot more ways to reach them: messenger, chat, group forums, etc.
My all time favorite thing with Fizz is their referral program. It’s regularly $25 off your bill and the bill of whoever signs up with your code but it frequently has promotions of $50, $75, and even $100! There’s no limit to it.
We were so happy with the service that we investigated their mobile plans too and we’ve signed up with them for significantly cheaper service than our old providers for more mobile data and just as excellent packages including texts, calls, voicemail, caller ID, etc.
Sign up using my code and save $25 on your second month’s bill: KNRZM

Code de référence : AMRB1

Il y a un mois, mon contrat mobile avec Videotron est arrivé à échéance et j'ai cherché des options moins coûteuses. Une recherche sur planhub.ca m'a permis de découvrir la compagnie Fizz, et je capote alors j'en parle.


Les avantages :
- Pas de contrat, je peux arrêter quand je veux.
- Je peux modifier mon plan chaque mois si je le désire.
- C'est de loin le moins cher que j'ai trouvé par rapport à mes besoins.
- Ils offrent une excellente couverture.
- Si j'ai des données mobiles non utilisées, elles vont être transférées au mois suivant. Je peux aussi choisir d'en offrir à des gens. Oui oui!
- Cette compagnie offre un système de fidélité très intéressant.
- Avec mon code de référence (AMRB1, utilisable uniquement au moment de l'inscription), ça offre à moi et à la personne qui s'inscrit un rabais. Présentement, et jusqu'au 15 juillet, une personne qui n'utiliserai mon code, ça nous donnerait 50 $ de rabais.

Les inconvénients (si on peut appeler ça comme ça) :
- Tout est fait en ligne. Autrement dit, on ne peut pas parler à quelqu'un de vive voix pour obtenir de l'aide.
- La compagnie mise beaucoup sur un réseau d'entraide : il y a des forums participatifs et les clients peuvent s'entraider avant d'avoir recours aux employés de la compagnie.

I switched two mobile numbers to Fizz and couldn't be happier so far with the service. The advantage that Fizz has is: it's cheaper than my previous provider, it has total flexibility to change the monthly plan (I reduced my data for my second month, since I'm at home much more these days), rollover of data to next month, perks (5 1GB add-ons, etc). Even the support, although not by phone, is fast from my experience via FB messenger. If you use my referral code "Q12YV", we both get $50 off the bill!!