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Videotron Internet Reviews

Before jumping the gun and signing up, feel free to read some Videotron internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Videotron reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Videotron internet plan reviews.

Client's Ranking
3.8
Network
4.0
Onboarding experience
4.0
Bill
3.7
Customer Service
3.9
Digital experience
3.8

Videotron internet plans reviews

Are you hesitant to change internet plans? Check out the Videotron internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

About Videotron

As one of the province's largest companies, Videotron has spent the past few decades building a trusted reputation within Quebec. Videotron reviews are overwhelmingly positive. Their reviews and ratings reveal how much their customers appreciate their promotions, bundles, affordable prices, and customer service.

Last 365 days average

192 reviews

3.8

All time average

1588 reviews

3.6

Videotron https://www.planhub.ca/img/logo/internet/videotron.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 1588 3.6
Videotron
3
2025-07-18
Reliable but very expensive and complicated

Videotron customer since 1998 with the 4-service package at the time (internet, TV, cell phone and traditional phone). At first, they let you see a certain multi-service discount, each service lowers the bill for the other services and they block your plan for periods of 2-3 years. On the other More

PlanHub

Sebastien's
Videotron referral code

LXSNC

Copy
Videotron
1
2025-06-25
worst customer service

I rarely give unfavorable opinions but this is really an abusive practice.

PlanHub
Videotron
1
2025-04-20
Zero customer loyalty

50 years They suck you dry.Then aell you a DAMAGED REFURBISHED PHONE.600$ IS THE GARBAGE 50 YEAR CLIENT THEY DON'T CARE.SHAME ON VIDEOTRON ZERO CUSTOMER SERVICE

PlanHub
Videotron
1
2025-04-02
Forced into Videotron's Internet Service

In 2022, I moved to Montreal and rented an apartment in a building that has an agreement with Videotron. I wasn’t able to choose my internet provider and was practically forced to subscribe to their service due to the lack of options.I received two devices: one for TV channels and another for internet.In November 2024, I returned both devices, along with all cables and the remote control, in More

PlanHub
Videotron
2
2025-02-13
Punished for Being a Loyal Customer

I am a Videotron customer and saw an online ad for the same package that I currently have but at 40$/month cheaper. I called to ask them to switch my plan to this one. Seems simple enough right? Wrong. If you have been a customer for 7 years like I have, you will be paying more than a customer joining today. You More

PlanHub
Videotron
1
2025-02-10
Very above the service

Hello, By subscribing to their mobile and internet services I thought it was a great company but unfortunately it is not the case, I pay $120/month for 3G, when I called them, they found that their coverage is really not good and despite that they did nothing, I spent hours with their customer More

PlanHub
Videotron
4
2025-01-23
Excellent customer service

There are occasional lags with the internet but customer service is excellent when there is a problem.

PlanHub
Videotron
5
2025-01-23
Good service

Look for same quality but cheaper!

PlanHub
Videotron
5
2025-01-23
THANKS

Customer for around twenty years.

PlanHub
Videotron
3
2025-01-22
Increases without notice...

Non-detailed invoice. Too expensive.

PlanHub