
Network (Stability, coverage, speed, dropped calls…) | |
Bill (Transparency, clarity, aligned with contract…) | |
Digital experience (Application and/or website are simple, clear, efficient and useful…) |
Onboarding experience (Phone number port-in, activation, delivery, installation…) | |
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…) | |
of people would recommend this brand |
Compare the best Virgin Mobile mobile plans in Alberta
About Virgin Mobile
Launched in 2005, Virgin Mobile is a joint venture between Virgin group and Bell Canada Enterprise Inc. (BCE Inc.) operating on its networks. Besides providing wireless voice, text and data communication, Virgin mobile provides its customers special offers, discounts and VIP experiences in music, entertainment, fashion & travel.Mobile plans Virgin Mobile in Alberta
Plan Retail | 0 minutes | 1 GB
0 min
1
GB
$28
per month
Plan Retail | Unlimited Canada-Wide calling | 0 MB
Unlimited Calls
0
MB
$35
per month
Plan Sweet-pay | Unlimited Canada-Wide calling | 0 MB
Unlimited Calls
0
MB
$35
per month
Plan Sweet-pay | Unlimited Canada-Wide calling | 0 MB
Unlimited Calls
0
MB
$35
per month
Plan Sweet-pay | Unlimited Canada-Wide calling | 3 GB
Unlimited Calls
3
GB
$45
per month
Plan Sweet-pay | Unlimited Canada-Wide calling | 3 GB
Unlimited Calls
3
GB
$45
per month
Plan Retail | Unlimited Canada-Wide calling | 3 GB
Unlimited Calls
3
GB
$45
per month
Plan Sweet-pay | Unlimited Canada-Wide calling | 5 GB
Unlimited Calls
5
GB
$50
per month
Plan Sweet-pay | Unlimited Canada-Wide calling | 5 GB
Unlimited Calls
5
GB
$50
per month
Plan Retail | Unlimited Canada-Wide calling | 5 GB
Unlimited Calls
5
GB
$50
per month
Plan Retail | Unlimited Canada-Wide calling | 8 GB
Unlimited Calls
8
GB
$55
per month
Plan Sweet-pay | Unlimited Canada-Wide calling | 8 GB
Unlimited Calls
8
GB
$55
per month
Plan Sweet-pay | Unlimited Canada-Wide calling | 8 GB
Unlimited Calls
8
GB
$55
per month
Plan Sweet-pay | Unlimited Canada-Wide calling | 10 GB
Unlimited Calls
10
GB
$60
per month
Plan Retail | Unlimited Canada-Wide calling | 10 GB
Unlimited Calls
10
GB
$60
per month
Plan Sweet-pay | Unlimited Canada-Wide calling | 10 GB
Unlimited Calls
10
GB
$60
per month
Plan Retail | Unlimited Canada-Wide calling | 12 GB
Unlimited Calls
12
GB
$70
per month
Plan Sweet-pay | Unlimited Canada-Wide calling | 12 GB
Unlimited Calls
12
GB
$70
per month
Plan Sweet-pay | Unlimited Canada-Wide calling | 12 GB
Unlimited Calls
12
GB
$70
per month
Plan Retail | Unlimited Canada-Wide calling | 15 GB
Unlimited Calls
15
GB
$80
per month
Plan Sweet-pay | Unlimited Canada-Wide calling | 15 GB
Unlimited Calls
15
GB
$80
per month
Plan Sweet-pay | Unlimited Canada-Wide calling | 15 GB
Unlimited Calls
15
GB
$80
per month
Cell phones at Virgin Mobile in Alberta

(3.7/5)
General information
About Virgin Mobile
Launched in 2005, Virgin Mobile is a joint venture between Virgin group and Bell Canada Enterprise Inc. (BCE Inc.) operating on its networks. Besides providing wireless voice, text and data communication, Virgin mobile provides its customers special offers, discounts and VIP experiences in music, entertainment, fashion & travel.
tony
cornwall, ontario
overpriced for the sevices.
Thor
duncan, british-columbia
Bought a "NEW" phone that immediately needed repair to the entire system. WORST customer service ever. CHAT = horrible! Just send me back and forth person to person. gave sets of conflicting directions, lost repaired phone, couldn't guarantee extension of warranty after their delays, lost the phone in transit then blamed me - "maybe you HAVE the phone"!! They were so stupid they couldn't tell their own repair number from a mailing tracking number. It's at BBB and going to court. Check their online ratings for service in BBB they are ALL "F". Wish I had checked prior to purchase and contract with virgin.
Ben
L'Assomption, quebec
End of plan without notice and nothing else to offer for loyalty
MT
Kawartha Lakes, ontario
They have been cheap and the coverage is good.
Marc André
bécancour, quebec
Always satisfied with this provider. The phone is mine
Dan
,
The service is terrible. If you have an issue, they tell you that they'll call you back but they don't. I've been calling back, writing and waiting for the last 20 days. They tell me many different and inaccurate things every time. They don't seem in a hurry to fix this situation. Check out Facebook, there's lots of disappointed customers.
LESLEY
,
A continual disappointment in customer service. Ported my numbers, was sent SIMs with new numbers, they wanted to charge me for my old numbers. Was offered a discount to switch which mysteriously disappeared. They neglected to send me my first bill and my second bill was $350, spent an hour on the phone trying to fix the mistakes at their end. Every month on the phone for an hour. Do not use Virgin.
Sarah Verreault
null, quebec
I have been with Virgin for 7 years now and have no loyalty benefits
jen
null, ontario
Looking to buy out my contract. I've noticed a price-drop in monthly phone plans and would like to take advantage of the new market environment.
Laurence
null, quebec
Installation was complicated
ah597
North Vancouver, british-columbia
Virgin continuously has raised the fees, and when I switched over to a new phone they forced me to discontinue my previous plan (at $25 back in 2015, a plan that I'd been on for 3.5 years when they made me switch) because they "no longer even offered it". As a result my plan then went up to the next lowest plan for a similar package, at $40/month, and now I'm at $48. But then there's extra fees for calling, data overage.. which is all pretty standard. But even though I've set up overage limit warnings I never get them so I don't know what's coming. Whenever I have an overage for calling I'm always completely blindsided by it (sometimes the penalty has been over $20 for 10-20 minutes overage) because I receive no warnings, and sometimes I've gone over my data without even realizing it because at the end of the bill cycle it'll say my data usage is within limits on my phone, but then somehow I've gone over my data limit once I get my bill. Virgin sucks, it's better to not be a member.
Dub1237
Montréal, quebec
Change of package without notice and difficulty in obtaining satisfaction.
mmmmm
Calgary, alberta
They have a habit of changing the cell plan to a more expensive one after a couple of years without notifying you of the change in advance.
Yvan
Varennes, quebec
Paul
longueuil, quebec
Zingue
Brossard, quebec
Cle55
montreal, quebec
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