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Shaw Reviews: What Users Think
Shaw was one of Canadians’ favorite internet providers, known for its reliability and fast speeds thanks to its fiber-optic network. Most reviews about Shaw were positive, particularly highlighting the speed and simplicity of its service. However, as is often the case with major providers, some customers mentioned long wait times when contacting customer service. Since April 3, 2023, Shaw no longer exists as an independent provider. The company was acquired by Rogers. For internet services, customers must now turn to Rogers, and reviews now pertain to Rogers' services.
Last 365 days average
3.2
All time average
3
By specification
Subhneet Kaur
kamloops, british-columbia
Its absolutely disgusting that Shaw wifi has stoppes working for full days now in our home. Techinician came in to fix it, nothing helped. Earlier it was not working for hours, now its not working at all. Why we are paying $105 for this while we have other carriers available giving us better speed and service. If this continues to be the situation, this is going to be the last week for us as customers with Shaw.
Lanny
port alberni, british-columbia
Thankfully we have more than just Rogers/shaw internet to choose from now. We have already started the process of switching. Finally have telus in the neighborhood. Of you have the ability to go with another company I suggest you do.
Anil
redwater, alberta
poor connections and long hold time for customer care. its been 2.5 hrs i am still on wait
Nicole
lethbridge, alberta
Can not provide advertised speed. Frequent drops in internet. Attempt to resolve mulitiple times. Requires 3+ tries of refurb internet boxes before finally sent a brand new one. Can not keep up with modern family internet usage. They are polite, but actual ability to solve problems is lacking. Expensive for product actually received. Held hostage by email until able to flip everything over to gmail.
How Shaw Compares to your Actual Internet Connection?
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All about Shaw
Shaw was known for its fast, reliable service and its commitment to customer satisfaction. Present in several provinces, it offered a wide range of internet plans and was among the largest providers in the country. However, since April 3, 2023, Shaw no longer exists as an independent provider. It is now officially part of Rogers, and its services are now offered under the Rogers brand.
