| Network (Stability, coverage, speed, dropped calls…) | |
| Bill (Transparency, clarity, aligned with contract…) | |
| Digital experience (Application and/or website are simple, clear, efficient and useful…) |
| Onboarding experience (Phone number port-in, activation, delivery, installation…) | |
| Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…) | |
| of people would recommend this brand |
VIF offers residential internet plans in the following cities: Montréal , Ottawa , Laval , Quebec City , Gatineau , Windsor , Québec , Saguenay , Trois-Rivières , Hamilton , Longueuil , St Catharines , Sherbrooke , Burlington , Oakville , Drummondville , Lévis , Kingston , Shawinigan ,
VIF offers 18 Internet plans in Canada
They offer speeds from 15Mbps to 400Mbps and prices from $35.99 to $90.78. They offer the following technologies: cable, dsl-fttn
| Cable 15 | 15 Mbps Cable Download speed | Unlimited Monthly usage | $60 Upfront payment | $39.95 Average monthly price over 2 years | $958.80 For 2 years | Get more details |
| Cable 30 | 30 Mbps Cable Download speed | Unlimited Monthly usage | $60 Upfront payment | $42.45 Average monthly price over 2 years | $1018.80 For 2 years | Get more details |
| Cable 60 | 60 Mbps Cable Download speed | Unlimited Monthly usage | $60 Upfront payment | $54.95 Average monthly price over 2 years | $1318.80 For 2 years | Get more details |
| Cable 100 | 100 Mbps Cable Download speed | Unlimited Monthly usage | $60 Upfront payment | $52.45 Average monthly price over 2 years | $1258.80 For 2 years | Get more details |
| Cable 200 | 200 Mbps Cable Download speed | Unlimited Monthly usage | $60 Upfront payment | $77.45 Average monthly price over 2 years | $1858.80 For 2 years | Get more details |
| Cable 15 | 15 Mbps Cable Download speed | Unlimited Monthly usage | $60 Upfront payment | $38.50 Average monthly price over 2 years | $923.88 For 2 years | Get more details |
| Cable 15 | 15 Mbps Cable Download speed | Unlimited Monthly usage | $60 Upfront payment | $39.95 Average monthly price over 2 years | $958.80 For 2 years | Get more details |
| VDSL 15 | 15 Mbps DSL/FTTN Download speed | Unlimited Monthly usage | $60 Upfront payment | $35.99 Average monthly price over 2 years | $863.85 For 2 years | Get more details |
| VDSL 15 | 15 Mbps DSL/FTTN Download speed | Unlimited Monthly usage | $60 Upfront payment | $37.45 Average monthly price over 2 years | $898.80 For 2 years | Get more details |
| VDSL 50 | 50 Mbps DSL/FTTN Download speed | Unlimited Monthly usage | $140 Upfront payment | $46.62 Average monthly price over 2 years | $1118.84 For 2 years | Get more details |
| Cable 400 | 400 Mbps Cable Download speed | Unlimited Monthly usage | $260 Upfront payment | $87.45 Average monthly price over 2 years | $2098.85 For 2 years | Get more details |
| Cable 400 | 400 Mbps Cable Download speed | Unlimited Monthly usage | $260 Upfront payment | $90.78 Average monthly price over 2 years | $2178.80 For 2 years | Get more details |
| Cable 200 | 200 Mbps Cable Download speed | Unlimited Monthly usage | $60 Upfront payment | $74.54 Average monthly price over 2 years | $1788.84 For 2 years | Get more details |
| Cable 200 | 200 Mbps Cable Download speed | Unlimited Monthly usage | $60 Upfront payment | $77.45 Average monthly price over 2 years | $1858.80 For 2 years | Get more details |
| Cable 100 | 100 Mbps Cable Download speed | Unlimited Monthly usage | $60 Upfront payment | $52.45 Average monthly price over 2 years | $1258.80 For 2 years | Get more details |
1994
Canada and USA
VIF is a high speed Internet and telephony provider for residents and businesses in Canada and the USA. Founded in 1994, this provider also offers services such as website hosting.
Souriegrise
terrebonne, quebec
A better price for a service that is equivalent to other bigger providers. I have been with vif-Internet for 6 years now and I have never had a problem with this provider in all this time.
petitebouli
québec, quebec
I have been with Vif for 4 years without any problems. Until a storm took place in Quebec (Vif is based in Mtl).
A wire disconnected outside. It took 2 weeks before they agreed to send a technician on site. They made me do a ton of tests, replace the modem, be forced to borrow a laptop from a friend because they wanted to test with this equipment that I do not have, I am told that they will call me, I am told that they are doing other tests the next day, I am called at work to do tests !, I never spoke with the same person, etc. I spent hours on the cell phone with them at my expense for nothing. Until they decided 12 days later to send someone. That it was the problem with the telephone pole.
I never had credit, no refunds, no offers when I unsubscribed, no apologies from customer service. 14 days without internet in 2019 is long. Vif when you don't live in Montreal is not a good idea. For me, it's never again.
Kiki
montreal, quebec
The Internet speed test as well as the proposed price displayed by Planhub correspond quite well to what we have with Vif-internet.
Knowing that the speed can fluctuate depending on the day and time, the test reveals a speed of almost 8 for a price of $ 24.99 per month + taxes.
It would also be a good idea for Planhub to list the annual rates, as there are Internet providers that offer an annual payment VS monthly payments.
It is good to know that sometimes, by paying once a year, the price is cheaper than monthly! That is what we do: an annual payment. We save several $$ compared to monthly payments ...
Martin
waterloo, quebec
I've been with Vif Internet 60M cable for 6 years
Breakdowns are rare but not non-existent (1 or 2 per year)
The speed is very stable
Slow customer service (but very may be required)
As the price is very competitive I recommend
RaFFe
laval, quebec
not expensive & worth its value
Andrea
laval, quebec
Olivier
quebec city, quebec
vif
montréal, quebec