Loading
vif-internet

VIF Internet Reviews

Before jumping the gun and signing up, feel free to read some VIF internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our VIF reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these VIF internet plan reviews.

Client's Ranking
3.2
Network
3.2
Onboarding experience
3.6
Bill
3.4
Customer Service
3.5
Digital experience
2.7

VIF internet plans reviews

Are you hesitant to change internet plans? Check out the VIF internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

VIF Reviews: How Quebecers Feel

With customers around the province, VIF has garnered tons of reviews from all kinds of customers. For the most part, VIF reviews are solid. Customers enjoy the company's dedication to customer service when encountering a problem. However, it seems that many users do end up running into problems. Users have reported network instability issues and overall inconsistencies with their service.

Last 365 days average

No review

-

All time average

28 reviews

3.2

VIF https://www.planhub.ca/img/logo/internet/vif-internet.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 28 3.2
VIF
2
2023-01-12
"Nigel: Highly Recommended Service"

This review is regarding one of the customer service representative his name is "Nigel". He is an excellent gentleman. He is very cooperative, respectful and understanding. I recommend to request talking to him when you call VIF.

Thank you Nigel!!!

PlanHub
VIF
4
2023-01-04
Fifteen Years VIF: Perfect.

In 15 years of continuous service with VIF, on 2 different addresses, I have very rarely had connection problems, and I have never found a cheaper price for the same speed.

PlanHub
VIF
4
2022-09-09
Advance Payment Discounts Offered

I like that we can pay for the service for a year in advance with additional discounts

PlanHub
VIF
1
2022-02-16
Slow Internet Woes Begin

The first month the speed was low but ok, after that it dropped suddenly and I started having dropped connections, very frequent timeouts, and my son who plays LIVE games has slow times. very high response in his games. The ploy is that they sell you unlimited access but if you download or watch videos they put you on a slow track.

PlanHub
VIF
1
2022-02-15
Slow Internet Frustration

Very slow! Some sites are not displayed, it's not fun to browse or play live.

PlanHub
VIF
3
2022-01-06
Stable Speed for 3 Years?

Customer for three years but for a few months the speed decreases and becomes unstable in the evening from 7:30 p.m. when calling customer service the message was only in English and the technical service unable to explain to me why .

PlanHub
VIF
3
2021-11-03
Cheaper Speed, Worse Service

the service is excellent but the price of my package went up after only a year of subscription so I left for another internet provider with double the speed for the same price

PlanHub
VIF
4
2021-08-16
Internet Prices Rise Again

Last year the internet experience was not up to snuff and this year the prices are increasing substantially.

PlanHub
VIF
1
2021-08-07
"Contract Price Hike Complaint Filed"

I have a contract for $39 /30Mbs + $80 for initial fees. After only 5 months, they raised the price to $50 / month!!!
I complained, I requested my $80 to go elsewhere, I even filed a complaint to OPC and sent them a 'mise en demeure' but they refuse to answer, they don't care. The law is on my side, but they know I won't go to court to apply it. But I'm shopping now, and I will leave them in a week or two. They will loose my business.

PlanHub
VIF
2
2021-05-27
Connection Woes Linger On

with them for 7 years, except the 1st year, I never have a stable connection with all the time cuts and with each technical intervention they only make the situation worse

PlanHub