Absolutely disgusting service - DO NOT USE. My Dad pas

The 5 of us have been very happy so far. We have BYOP plans and they never increase prices. During Black Friday sales we were able to get better deals through their retention- legacy plans, in their mall kiosk in person which was quite easy. We all saved $15 to $20 a month and got more data. The only problem is when travelling overseas they are expensive with extra $16/day + taxes.

everytime unable to use the wifi. I use my phone data even at home but I am paying bills and no solution. I tried bell, eastlink and others and all of them are not working properly. I am tired of complaining. I by myself I want stopped using all wifi but we have children they need it for different purposes. all internet companies want collect their money but they don't want to fix the problem. Shame.

Eastlink mobile is ok if you just want it for local. After buying a US plan, it did not work in the US. I was told the problem was my phone …..it worked with another carrier. After canceling with eastlink, I still got a bill from them….I’ve been on hold for over an hour trying to sort this out….that is very poor customer service!

For several years, I have financed several mobile devices for myself and my family members with Rogers. All my payments have been made rigorously, always on time, thanks to a direct debit system. I have never had a late payment or any incident to report. However, recently, I was surprised to find that I could no longer access financing for a new device through my online account. After multiple attempts to obtain an explanation, I was finally put in touch with one of the agents on July 10, 2025 at 9:58 a.m. The agent told me that a conflict between my account and that of my partner would be the cause of this blockage. However, no clear reason or valid justification was provided to me, he admitted to me that he did not have the means to resolve the problem, even adding that no one else could go further, as he believed it represented the last possible level of processing. I find this response completely unacceptable. As a loyal customer for over 6 years, having always respected my contractual commitments, I do not understand how a simple administrative or systemic problem – for which I am not responsible – can justif

The worse customer service ever. I would give zero if I couldThe worse experience I have ever had. People be AWARE, Additional fee will be added to your monthly bill each month: Not recommended at all.

Their management staff is horrible at dealing with clients and yes they will double charge and refuse to refund.Rogers internet in our area is UNSTABLE. People in our neighbourhood have outages once or more per week.

bills have always exceeded contact amounts.Largest bill was $1500+ for roaming charges.Average over the last 6 months have exceed contracted amount by more than $300.Unfortunately, Canadians don't have many providers to choose from. One day this will change. Therefore, its best to remain in the honeymoon phase and shift providers at renewal every 2 years.