bill over chargedwaiting on line for 35 min still not answeredkeeps listing to lousy musicwe paying for the service got 0 servicea don't need to talk to virtual assistance

Ender a manager has the worst customer service skills ever. I was having issues with Telus and koodo around my phone not working properly and paying the bill online ( as their payment system keeps giving me error messages). Ender says " well you get what you pay for". He says " koodo is a value brand of Telus". I took the matter to the CCTS and Ender responds by saying that the CCTS can't make the

In essence you get worse network/internet speed than Freedom mobile at prices similar to Fido. Unfortunately I got trapped into a 2 year contract with them.

I was at your new westminster store .They were not able to complete the new phone install after I paid for it.I asked for my returned phone back and asked for a refund on charges. They refused to give my old phone back and they refused to provide a refund. They also refused to provide me with a copy of the contract I had just signed.The person that was providing the service was I believe in traini

Tried to pay my bill online but experienced issues every time. Finally called support...oh yea, online has been having issues for months now, we recommend downloading the app. Can't I just pay my bill through you? No sorry. Awesome. Download app and logged in as new user. Email already exists. great, sounds like they've kept my data from

Only issues l haves the tv goes out a lot of time but still have to pay full service but internet is great

Eastlink works great around here!

Absolutely disgusting service - DO NOT USE. My Dad pas