|Network (Stability, coverage, speed, dropped calls…)|
|Bill (Transparency, clarity, aligned with contract…)|
|Digital experience (Application and/or website are simple, clear, efficient and useful…)|
|Onboarding experience (Phone number port-in, activation, delivery, installation…)|
|Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)|
|of people would recommend this brand|
Fizz, one of the latest entrants in our telecom market. They distinguish themselves by their competitive offerings, loyalty benefits and features such as data-rollover, data gifting and plan on-hold etc. Offering only BYOD plans, they allow their members to build and manage their own plans, eliminating bill-shock. They are due to launch a home internet offering soon.