Primus Internet Reviews
Before jumping the gun and signing up, feel free to read some Primus internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Primus reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Primus internet plan reviews.
Primus internet plans reviews
Are you hesitant to change internet plans? Check out the Primus internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
Primus Reviews
With clients in several provinces, Primus has managed to offer diverse experiences to thousands of customers. For the most part, Primus reviews are positive and encouraging. Users appreciate the company's honesty and transparency above anything else. If you want a company that actually delivers on what they advertise, consider Primus.
Last 365 days average
1.5
All time average
2.5
Leo
winnipeg, manitoba
Used Primus for 2 plus years , anytime I have to contact their support or costumer care I end up with bad experience, can’t recommend
Jodie
surrey, british-columbia
I find this comany is very slow and keeps crashing and has a lot of error messages. And it has crappy communication when wanting to ask questions.
MD
mississauga, ontario
We were with Rogers, got a deal on Perkopolis and switched but made a worse decision to go with Primus. So many outages, kids study for university exams, projects and internet is always down, not stable, comes and by the time we try to connect it's gone again. I work from home and had to connect with VPN again and again. They signed us in a contract and we didn't get what we were looking for and More
Tarlan
vancouver, british-columbia
This company doesn’t care if you go to credit collection, the dont answer emails, non of their phone numbers are reachable from abroad, basically the don not care about giving service the just sell.
Sreekanth
toronto, ontario
It’s worst ever experience and especially their customer service. May be coz of their customer service and service people are away from this network. I wouldn’t recommend to anyone this internet.
buddyguy
vancouver, british-columbia
30% on average packet loss. Customer service makes you jump through hoops and do speedtests both in browser and in the command line. their recommendations are maddening and their solutions always point to user error.
Bird
winnipeg, manitoba
Was supposed to get internet. They sent everything I tried to set it up and it never worked. (I'm young and know how to set up technology, it was an issue on there end) called every day to try to get them to fix it. After 2 weeks of nothing decided to cancel. They then billed me even though the internet never worked for a single minute. I phoned them and they told me that's to bad and that the bil More
Zein
saint john, new-brunswick
Is bad service ever seen in Canada
Linda
renfrew, ontario
When first installed it was amazing. Then it got a bit slower. Now it’s very slow.I have tried to contact them several times by phone and email with no success.
Shawn
orillia, ontario
I signed up with Primus 1gb internet in May 2023. The first week the aervice went down for 8hrs and then 4hrs in that week. Phoning in is about 1.5hrs wait time usually. It is now mid August and I have logged 17 interuptions in just a few months. Some lasting an hour up to many houra. My wife works from home and must have i ternet at all times. The lastone which occured August 16th at 830am last More