|Network (Stability, coverage, speed, dropped calls…)|
|Bill (Transparency, clarity, aligned with contract…)|
|Digital experience (Application and/or website are simple, clear, efficient and useful…)|
|Onboarding experience (Phone number port-in, activation, delivery, installation…)|
|Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)|
|of people would recommend this brand|
Launched in 2005, Virgin Mobile is a joint venture between Virgin group and Bell Canada Enterprise Inc. (BCE Inc.) operating on its networks. Besides providing wireless voice, text and data communication, Virgin mobile provides its customers special offers, discounts and VIP experiences in music, entertainment, fashion & travel.