TekSavvy Internet Reviews

Teksavvy The worst internet service I’ve ever experienced — extremely slow speeds, frequent outages, and the most unprofessional and rude customer service I’ve ever encountered.

Been with them for over 2 years and never had an issue. Support has been strong when needed with satisfied results. They raised my monthly fee and complained I could get cheaper and faster for same cost and they kept my plan the same. Many people complain about disruptions but do they realize it could be the cable company (shaw/rogers) fault they piggyback off of...Make sure your router modem is compatible and if in doubt reset reset reset...

Been with TekSavvy for a few years now and lately I noticed more buffering issues (intermittent slowdowns) and lately I have to reset my modem more often as the internet would die and not recover. I contacted TekSavvy online via chat and asked about upgrading to 500mbps at their current promotional price, unfortunately I got disconnected before she came back to me, but Jennifer who I was talking to emailed me with the offer of the current promotional price they are offering for one year. I called and after talking to customer service on/off on hold as she talked with management, she came back at the end to deny the original offer Jennifer emailed me. Obviously this company doesn't want to keep their customers. I have found 3 other companies I'm looking to switch

Very bad internet service, been using it for less than a year , no stable connection . Hanging most of the time time . No technical support to sort out issue and customer service is not helpful and have manners in dealing with fixing problems and get technical support to sort out issues

Unprofessional and unreliable. Would not respond to service interruptions and just blamed external technicians. Do not use this company.

I’m a senior now and trying to keep my budget with everything increasing in price it’s difficult to keep up with pensions not increasing very much !

Good quality service at a good price for one year however after one year back to regular price that is almost doubled the one year offer subscription price was ,now I’m looking for another internet provider with a better price especially since I’m a senior and now retired!

teksavvy is good, when they received a cost savings from the big internet companies, they passed it on to their customers. I haven't seen that in awhile however they have been working with t

My old provider left me without internet for 1 month that I still had to pay for

I ordered internet service from Tekksavvy because they had the best deal. The customer service rep was very polite and helpful. I ordered the modem and it came the next day, we couldn't find the right connection to connect it so I phoned again. The rep told me they could have a tech out the next day and gave me 3 time slots.. Then she emailed me saying they would be there between 12 and 2. Then called me saying same thing. The tech called the next day at 1145 and asked if he could come now. He came was very polite, spent 45 minutes, found the right connection. The next day I received a phone call from customer service asking how the service was. I have never received such g