The telephone service is very good. On the other hand, the prices are increasing from quarter to quarter. To be reviewed.

We live in Montérégie West, our region which despite its proximity to Montreal is rather poorly served by telecom providers. We are moving soon to Napierville which is a city but the technology offered by Cogeco is coaxial cable. However, several small surrounding municipalities already have fiber optics. Find the error?

I've been with them for a few years now and never had a problem! I've always had a good price for good speed!

You people have no idea what customer service is! Horrible service! I will be complaining!

Your Sales rep. Jayden @ Village Green Mall in Vernon, BC was so kind, helpful, very knowledgeable and answered all my needs before even asking.Would highly recommend this Sales rep. to anyone dealing with Freedom Mobile.Thank you for a wonderful experience with your Company!

Just moved to Freedom because they had a great plan for Canada, US and Mexico. More GB than we need, but great value. Really appreciated the personal attention by the kiosk rep in Calgary. Simple, easy to work with and friendly. So far, so good.

In general bad reception, almost never 5G, even around Toronto and esp outside urban centers. Customer service mostly only online (no calls) and irritating use of chatbots with often multiple choice responses only which don’t make sense. Presents itself as a fresh alternative for the big providers, but does nothing to achieve that.